Jobs in the Netherlands, in English.

Head Dispatcher Alarm Center

On-site in Geldrop·Full-time·Added 4 months ago (last checked 2 Nov)

Securitas UK

132 open roles

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Our summary

Salary: €21.07 an hour
Work mode: On-site, Geldrop
Contract: Full-time
Languages: Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

You are a certified security officer or dispatcher (BOCA), or have experience within the security domain (e.g., police, fire department, defense, or government) with at least 1 year of leadership experience
You possess an MBO-4 working and thinking level

Nice to have

You possess strong communication skills in both Dutch and English
You have a great sense of responsibility, show initiative, and are stress-resistant

Pay & benefits

What you'll get

An hourly wage of € 21.07 in accordance with the CAO
A full-time employment contract of 144 hours per 4 weeks
Travel allowance (up to a maximum of 40 km commuting distance), a good pension scheme and an attractive benefits program.
A choice of more than 150 training courses for your personal growth
Access to the Benefits at Work app, with discounts on shops, day trips, and more

The role

Securitas is a security organization with over 5,000 colleagues in the Netherlands and active in 44 countries. Our mission is clear: we help make your world a safer place. We combine craftsmanship, technology, and data to ensure security for our clients. At Securitas, every day you and your colleagues contribute not only to a safer world today, but also to the security solutions of the future.

The Securitas Operations Center (SOC) is the innovative heart of the Securitas organization. At our two locations in Amsterdam and Geldrop, the expertise of our employees, data, technology, and processes come together so that we can adequately and deliberately safeguard the security of our customers and colleagues. We do this from our alarm centers and supporting departments.

What you'll do

With more than 100,000 connections, we are one of the largest alarm centers in the Netherlands. As Head Dispatcher, you have a key role in managing the dispatchers and monitoring the continuity of our services. Together with your team, you ensure an efficient and smooth service, where collaboration and trust are central.

You are the first point of contact for operational issues and ensure a fast and correct handling of alarm notifications, such as burglary, fire, and video notifications. In doing so, you direct patrol officers or call in emergency services directly when necessary.

Additionally, you deal with various tasks, such as opening and closing assistance and tracing stolen vehicles. When the center is busy, you will also participate in the shift, thus contributing daily to a safer Netherlands .