Jobs in the Netherlands, in English.

Flight Specialist

On-site in 's-Hertogenbosch·Full-time·Added over 3 years ago (last checked 20 Oct)

Our summary

Work mode
On-site, 's-Hertogenbosch
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • HBO thinking level and a practical attitude, you would rather roll up your sleeves than wait around;

  • Knowledge of aviation (IATA/NDC) and experience with various aviation systems;

  • You see commercial opportunities and love to contribute to an optimal customer experience. Additionally, you have an eye for detail. You work accurately and are a true team player;

  • You work both in a service-oriented and solution-oriented manner. You see complex issues as a challenge;

  • You have an affinity for or experience with the travel industry;

  • Good command of the Dutch language, both spoken and written. Your English is very good as well;

  • You are flexibly deployable: working in the evening and on the weekend is no problem for you and you are willing to work on public holidays. 

The role

You get energy from customer contact and are looking for a varied role in the aviation industry. In a world that is always in motion, you remain calm and know how to take the right action quickly, even when unexpected situations or emergencies arise. No two days are the same, and that is exactly what makes this position so much fun! Do you get energy from working in a constantly changing environment? Then apply quickly. 🚀

Check(-in), but what exactly will you be doing?
You will be working with various aviation systems, both for our customers and for your colleagues. The best route, the best rate, additional baggage, or special services. You know how to make it happen!

What you'll do

  • You handle complex customer inquiries and coordinate with suppliers where necessary. Whether it is a last-minute change, unexpected emergencies during a trip, or a colleague who simply wants your expertise. You handle all inquiries and are result- and solution-oriented in doing so;

  • You offer support to your colleagues regarding our own flight reservation system and flight-related questions. You follow and monitor the processes for the correct booking/rebooking/changing & cancelling of existing reservations;

  • You identify areas for improvement in processes and contribute ideas;

  • From simple round trips to complex (custom) bookings, you enjoy taking them on.

Requirements

This is what you get:
The very best deal! The trip of a lifetime with a position in an informal organization, where hard workers make the difference for our customers. The opportunity to develop and grow internally. We welcome you with open arms into a close-knit and friendly team, where you, together with your colleagues, contribute to our mission: A carefree trip for the best price! 

  • A salary that matches your experience and responsibilities;

  • 25 vacation days (for full-time) and 8% holiday allowance;

  • A good pension scheme via Nationale Nederlanden;

  • Discounts on your own holidays and Friends & Family discounts to give away;

  • Travel allowance from 10 kilometers one way;

  • Access to various tools, data, and learning opportunities to further develop your knowledge of CRO, UX, and data analysis.

  • A modern workplace in the bustling heart of 's-Hertogenbosch;

  • Office gym, a handy bicycle plan, and collective discount at CZ;

  • Sociability guaranteed with our legendary Friday afternoon drinks, and Bossche Bollen if there is something to celebrate;

  • Fun sporting activities, such as the monthly Prijsvrij Padel Tournament and the annual Vestingloop.

You (go on holiday and) bring along

Ready for take-off?
Ready to continue building a carefree trip for the best price together with us? Upload your CV and motivation. We would love to meet you!

Any questions? We are just one call (or WhatsApp 😉) away: 06 45 49 13 03

WhatsApp

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