Flight Specialist

You get energy from customer contact and are looking for a varied role in the aviation industry. In a world that is always in motion, you remain calm and know how to take the right action quickly, even when unexpected situations or emergencies arise. No two days are the same, and that is exactly what makes this position so much fun! Do you get energy from working in a constantly changing environment? Then apply quickly. 🚀

Check(-in), but what exactly will you be doing?
You will be working with various aviation systems, both for our customers and for your colleagues. The best route, the best rate, additional baggage, or special services. You know how to make it happen!

• You handle complex customer inquiries and coordinate with suppliers where necessary. Whether it is a last-minute change, unexpected emergencies during a trip, or a colleague who simply wants your expertise. You handle all inquiries and are result- and solution-oriented in doing so;

• You offer support to your colleagues regarding our own flight reservation system and flight-related questions. You follow and monitor the processes for the correct booking/rebooking/changing & cancelling of existing reservations;

• You identify areas for improvement in processes and contribute ideas;

• From simple round trips to complex (custom) bookings, you enjoy taking them on.

This is what you get:
The very best deal! The trip of your life with a position in an informal organization, where hard workers make the difference for our customers. The opportunity to develop internally and grow. We welcome you with open arms into a close-knit and friendly team, where you contribute together with your colleagues to our mission: A carefree trip for the best price!

• A salary that matches your experience and responsibilities;

• 25 vacation days (for full-time) AND discounts on the most beautiful trips via Prijsvrij Vakanties & D-reizen;

• Everything arranged: travel expense allowance, 8% holiday allowance, and a good pension scheme;

• Keep growing! With more than 800 online trainings, you work on the best version of yourself;

• A nice office in the bustling heart of 's-Hertogenbosch, with sit-stand desks, perfect public transport connections, and a handy bicycle plan;

• Good times guaranteed with Friday afternoon drinks, Bossche Bollen when there is something to celebrate, and the monthly Prijsvrij Padel Tournament;

• Fresh fruit and delicious coffee.

• HBO thinking level and a practical attitude, you would rather roll up your sleeves than wait around;

• Knowledge of aviation (IATA/NDC) and experience with various aviation systems;

• You see commercial opportunities and love to contribute to an optimal customer experience. Additionally, you have an eye for detail. You work accurately and are a true team player;

• You work both in a service-oriented and solution-oriented manner. You see complex issues as a challenge;

• You have an affinity for or experience with the travel industry;

• Good command of the Dutch language, both spoken and written. Your English is very good as well;

• You are flexibly deployable: working in the evening and on the weekend is no problem for you and you are willing to work on public holidays. 

Ready for take-off?
Ready to continue building a carefree trip for the best price together with us? Upload your CV and motivation. We would love to meet you!

Any questions? We are just one call (or WhatsApp 😉) away: 06 45 49 13 03