Front Office & Hospitality Specialist

As a Front Office & Hospitality Specialist, you are the face of our office in the heart of 's-Hertogenbosch. From colleagues to applicants and from suppliers to visitors: you ensure that people arrive with a good feeling and leave with a good feeling too.

You see a guest arriving and you are already ready with a smile. A colleague looking around searching for something? You ask what you can do. Coffee almost gone, a meeting about to start, or something somewhere that could be just a little bit better? There is a high chance you have already seen it and arranged it.

For our Front Office, we are looking for an energetic go-getter who gets joy from people, conviviality, and getting things done. Someone who makes contact easily, is sincerely friendly, and brings that little bit of extra atmosphere with his or her energy.

Check(-in), but what exactly will you be doing?
No two days are the same, and that is exactly what you enjoy. One moment you are receiving an applicant who arrives feeling a bit nervous and you make them feel at ease; a little later you are preparing a meeting room, and in between, you arrange a hundred and one small things.

You do not wait for someone to tell you what needs to be done. You look around, think ahead, and arrange it!

As such, you will be busy with things including:

• Receiving visitors enthusiastically, having a chat, and of course ensuring a good cup of coffee or tea;

• Helping colleagues with all kinds of practical questions. Don't know the answer? Then you know who to go to;

• Ensuring our reception area, Front Office, and company restaurant always look cozy, well-maintained, and representative;

• Reserving meeting rooms and ensuring everything is ready before the first colleague walks in;

• Managing and registering visitor passes, keys, and exit cards;

• Answering the phone with the same energy with which you receive someone at the desk and transferring calls to the right colleague;

• Receiving mail and packages and ensuring everything ends up in the right place;

• Monitoring our coffee corners, pantries, and office supplies. Almost out of something? You have seen it;

• Handling small facility questions or malfunctions. Solving them yourself if possible, involving the right person if necessary;

• Helping with drinks, birthdays, events, and other special moments.

And if it is quiet at the Front Office? Then you do not sit around waiting for someone else to walk in. You look for where you can help. For example, with our colleagues from Special Care, with administrative tasks, following up on customer cases, or other ad-hoc tasks.

Front Office can be learned. Sincere hospitality, energy, and enthusiasm are primarily within you.

That is why for this position, we might look even more at who you are than at exactly what is on your CV. You are open, positive, and social. You make contact easily, enjoy helping people, and get energy from an office where something is always happening.

Furthermore, you are someone who sees what is needed. A full dishwasher? A guest who has not been helped yet? A meeting room that is not ready? You do not walk past it just because it is not officially on your task list. You take it on or ensure it gets arranged.

Furthermore:

• Are you enthusiastic, energetic, and representative;

• Do you naturally have a friendly and open appearance;

• Do you approach people easily and enjoy having a chat;

• Do you get energy from helping, arranging, and taking things off people's plates;

• Do you take initiative and not wait for someone to put you to work;

• Are you flexible! Does a day run differently than planned, is it suddenly busy, or is extra help needed somewhere? Then you switch gears easily;

• Do you enjoy speaking to many different people in a day;

• Can you switch gears quickly when three things suddenly happen at once;

• Do you maintain an overview and work neatly and accurately;

• Do you like to roll up your sleeves;

• Do you work independently, but also easily seek out conviviality and collaboration with colleagues;

• Do you have a good command of the Dutch language.

Experience in a similar position is, of course, a plus. But if you have that vibrant personality, the hospitality feeling, and the drive to just get things done? Then we would also very much love to hear from you.

With us, you are not just sitting behind a reception desk in the background. On the contrary. You are literally in the middle of the organization.

In no time, you will know the faces, know who sits where, and hear what is going on. Colleagues stop by for a question, visitors see you first, and at a drink, event, or other social occasion, you are likely to be part of it too.

Working from our office in the heart of ’s-Hertogenbosch, we work every day with different teams toward the same goal: letting as many people as possible go on holiday without a care. And that hospitality we want to offer our customers? We want that to be felt at least as strongly as soon as you step into our office.

Ready to take off?
Ready to continue building a carefree journey for the best price together with us? Upload your CV and motivation. We would love to meet you! Any questions? We are just one call (or WhatsApp 😉) away: 06 45 25 93 07.