Secretary in The Hague

Parnassia is looking for, with immediate effect, a secretary for our Long-term Intensive Treatment (LIB) departments and DCT team in The Hague.

Are you able to provide and maintain an overview in a hectic environment? Do you want to contribute to a welcoming reception? Then we are looking for you!

The LIB departments offer specialized, intensive treatment, care, and guidance to clients aged 18 and older with severe psychiatric issues and additional issues (comorbidity). This concerns clients who require care and permanent supervision 24 hours a day. The additional issues may consist of a behavioral disorder, addiction, an intellectual disability, autism, or negative symptoms.

The DCT team (Dialectical Behavior Therapy, Crisis Management, and Trauma Treatment) thinks along and advises clients, their loved ones, and practitioners regarding possible treatment trajectories when there is chronic suicidality and/or self-harm, in combination with the feeling of being stuck or not making further progress in treatment.

At the LIB secretariat, located on the Monsterseweg, you will work together with four other colleagues. You will be working here on Wednesdays and Thursdays. On Fridays, you will work independently at the DCT team secretariat on the Fenny ten Boschstraat, on the Monsterseweg premises. Here, you will ensure a welcoming reception and provide support to our treating colleagues.

You will be working in a team with a pleasant and collegial working atmosphere. As a team, we are there for each other and support one another where necessary.

Your duties

• reception of clients, colleagues, and third parties;
• ensuring the continuity of the location's telephone accessibility: assisting referrers, colleagues, and clients by telephone;
• you handle confidential information accurately;
• you keep an eye on the practitioners' agendas, handle correspondence, and keep files up to date;
• you are responsible for various administrative tasks, such as keeping the client registration up to date and monitoring the accuracy of the registration by processing checklists;
• you support the practitioners in processing data and collecting information, you provide support in making appointments, among other things, and you manage the reservations for the meeting rooms;
• you work independently, but where necessary, you can always call upon your colleagues.

• a relevant MBO diploma and/or relevant work experience, but what matters most to us is that 'practical-minded head' on your shoulders;
• You are eager to learn, quickly master new systems, and adapt easily to changes;
• You take initiative, work independently, and handle confidential information responsibly;
• You work accurately, with integrity, and have excellent command of the Dutch language;
• You maintain an overview, are stress-resistant, and know how to maintain order even in a hectic environment;
• You have a service-oriented mindset, an affinity for mental health care, and contribute to an open and transparent working atmosphere.

Your working days are: Wednesday, Thursday, and Friday

To be eligible for this position, a positive Certificate of Conduct (VOG) is required.
Checking references and verifying diplomas are part of the application procedure.