Train Logistics Coordinator - Regional Control Centre (RBC) – Amsterdam

• You have a direct influence on train traffic in your region
• You work in a dynamic environment where you learn quickly
• You combine planning, puzzling, consulting, and deciding
• You get a lot of responsibility and good training
• You work in the heart of NS operations, close to Amsterdam Central

As a Logistics Coordinator, you work at the Regional Control Centre (RBC) in Amsterdam. There, together with colleagues, you manage the deployment of trains. Does something go wrong, such as a malfunction or delay? Then you immediately look at what is needed to keep the impact as small as possible.

You work with multiple screens simultaneously and maintain a continuous overview. Much contact with colleagues takes place by telephone. You ensure that information quickly reaches the right place and that actions are aligned.

Your tasks include

• Identifying and solving problems with the deployment of train sets (rolling stock).
• Determining whether rolling stock is deployable.
• Adjusting the deployment of rolling stock.
• Communicating changes in the rolling stock plan.
• Monitoring that trains run according to the logistics plan.

An average day as a Logistics Coordinator:
You begin your shift with a handover from a colleague. Everything seems quiet, until later in the morning a defective train breaks down in your region. As a result, movements get stuck and pressure on the tracks quickly builds up.

You map out the situation, make a plan, and coordinate with colleagues from adjustment and execution. You communicate with a shunting driver, think ahead, and prevent the problem from getting larger. As soon as calm returns, you ensure the schedule is correct again and that trains still go to cleaning or maintenance.

You work at the Regional Control Centre, in the VLTC building, near Amsterdam Central Station. Per shift, you work together with approximately 15 colleagues on the floor. So, you are never standing alone.

It is an operational environment that runs 24 hours a day. Therefore, you work in an early, late, and night shift, also on weekends and public holidays. Flexibility regarding working irregular hours is therefore a requirement. In the video below, colleague Andrea explains what working irregular hours means for a logistics coordinator.

The shifts are:

06:55 to 15:00

14:44 to 23:00

22:55 to 07:00

The training to become a logistics coordinator lasts approximately 12 weeks and consists of on-the-job learning, e-learning, assignments, and simulations. You will receive guidance from an on-site mentor until you are completely ready.

As a hub coordinator, you work methodically and continue to work effectively under high time pressure. You are stress-resistant and decisive. Additionally, you establish contact with colleagues easily and are open to giving and receiving feedback. Furthermore, it is important that you are inquisitive and open to new ideas and situations.

You don't need to be able to do everything already, but you do love overview, quick switching, and collaboration. You remain calm when the pressure increases and dare to make decisions.

• You work in a structured manner
• You stay sharp under time pressure
• You communicate easily and clearly
• You are open to feedback and new situations
• You enjoy planning and solving problems
• You can work well with systems and multiple screens

In addition, you have:

• mbo-4 work and thinking level
• Affinity with logistics, planning, or operational processes
• Experience with or interest in screen-based work and ICT systems
• A good command of the Dutch language, both spoken and written

Experience with planning or logistics processes is a plus, but not a must.

For this position, you will receive, among other things:

• A salary between € 3,278.88 and € 3,454.56 gross per month based on 36 hours, depending on experience and the possibility to eventually grow to €4,425.84 gross per month. During your training in the first 6 months, a starting scale applies
• On top of your salary, you receive an average of € 400 to € 700 gross per month in irregular hours allowance
• 144 hours of statutory leave for full-time employment, plus extra leave depending on age
• 8% holiday allowance and 3% end-of-year bonus
• The possibility to exchange 3 Christian holidays for 3 non-Christian holidays
• A good pension scheme
• Free train travel in 2nd class
• Advantageous travel in 1st class with a small personal contribution
• Free travel during off-peak hours for your family
• Discount on European train travel after 1 year
• A choice model with, for example, extra leave, bicycle scheme, or extra pension accrual.

And? Will you ensure that things are arranged as efficiently as possible?
Apply directly via the application button. Within a few minutes, you will receive an automatic application confirmation. We will let you know as soon as possible and at the latest within two weeks whether we invite you for an interview.

You may address your application to Maarten Canters, corporate recruiter.

Any questions? Mail our front office via: recruitment@ns.nl

Would you prefer telephone contact? then call our front office via 088-6713666.

• A logistics assessment is part of the procedure.
• A background check, including a VOG (Certificate of Conduct), is part of the application procedure. Please also consider the signing of an integrity statement and a non-disclosure agreement.
• We believe it is important that everyone who works with us feels at home. You can see this in everything we do, and therefore also in our hiring policy. Read more here.
• With this vacancy, we wish to recruit our new colleague ourselves. This is therefore NOT a call for acquisition.