Jobs in the Netherlands, in English.

AH to go Cluster Manager for Amersfoort, Apeldoorn and Hilversum (temporary)

On-site in Amersfoort·Full-time·Added 22 days ago (last checked 28 Oct)

Our summary

Salary
€4,557 - €5,058 a month
Work mode
On-site, Amersfoort
Contract
Full-time
Languages
Dutch
Experience
3+ years

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You have extensive experience of at least 3 years as an ultimately responsible manager in a dynamic retail or hospitality environment and are accustomed to achieving commercial and operational goals
  • You have an eye for talent and development. You guide employees and managers in their growth and ensure strong collaboration within the cluster.
  • You are result-oriented and think ahead. You use data to track results, recognize trends, and implement improvements in your stores
  • You switch easily between strategy and practice. You oversee the entire cluster, ensure that work processes run smoothly, and that work is performed safely according to the rules
  • You feel involved with the station environment and actively contribute to a positive experience for travelers and colleagues
  • You remain flexible and stress-resistant in a continuously changing environment

Pay & benefits

What you'll get

  • This position is classified in function group H of the VGL-CAO. Are you 20 years or older? Then the salary is €4,557 to €5,058 gross per month (40 hours) excluding any allowances. Are you younger than 20 years? Then the CAO youth wage applicable to your age applies
  • Additional employment conditions on top of the CAO
  • This concerns a vacancy with a temporary location, due to replacement during leave. After approximately one year, the location will be evaluated and it may be that you are transferred to another location
  • Working with a fixed number of hours per week. Flexible shifts, not a nine-to-five job
  • The dynamics of the station and fun colleagues
  • Up to 60% discount at various shops at the station
  • Possible reimbursement of your travel expenses up to a maximum of €10.50 per day (from 10 km). We do not reimburse parking costs and do not have fixed parking spaces (unless otherwise indicated)
  • Do you want to combine learning and working (MBO level 3 or 4)? Then there is an opportunity to follow a BBL training program. Click here for more information on our training page
  • An induction program (including a buddy system and onboarding app)

Do you want to know more? Then view the Employment Conditions Hospitality CAO | Working at NS here

The role

AH to go offers travelers quick, fresh meals and convenient snacks for on the go.
As the AH to go cluster manager, you hold ultimate responsibility for multiple AH to go locations at major stations. You lead a team of at least 50 employees. Due to the size of the locations and teams, your role is complex. You switch daily between operations, team development, commercial results, and contact with stakeholders. You maintain intensive contact with safety partners and other involved parties at the station. You also anticipate busy moments caused by events, traveler peaks, and train disruptions. In this way, you ensure that your stores keep running and travelers are well assisted.

What you'll do

  • You hold ultimate responsibility for a team of floor managers and employees at multiple locations within your cluster
  • You create a positive working atmosphere and know how to motivate your teams
  • You ensure good planning and distribution of activities
  • You conduct conversations such as selection, development, and absenteeism interviews and apply personnel policies
  • You monitor compliance with procedures and safety regulations
  • You analyze turnover and cost results and translate these into strategic solutions for lasting success

Your availability

You are flexibly deployable both during the week and on weekends. You can schedule your own shifts, though it is important that you work on the shop floor at least 1 day a week.

What you bring

At NS, we value courage and openness. We believe that different backgrounds and ideas make us stronger. That is why we are looking for a Cluster Manager who, together with the team, wants to make a difference and contributes every day to a better travel experience for our travelers.

Hiring process

  • A reference check and the creation of a competency profile are part of the application procedure
  • We find it important that everyone who works with us feels at home. You can see this in everything we do and therefore also in our recruitment policy regarding diversity and inclusion. Read more here.
  • With this vacancy, we wish to recruit our new colleague ourselves. This is therefore NOT a call for acquisition.

Should you have any questions? Then please contact us at 088 6711330. Or send us a message via WhatsApp at 0630205440.

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