Learning & Knowledge Specialist

Can you transform complex subjects into clear, accessible training? Do you get satisfaction from a well-organized SharePoint environment where everyone immediately finds what they are looking for? Then we are looking for you for a short, concrete assignment within one of KPN's strategic programs.

You will be working within Unlock Data, one of KPN's strategic programs. Unlock Data is changing the way KPN handles data: data must be easier to find, understand, and use. The program has two tracks:

Part of the program is Nexora, KPN's new data platform. You can compare it to a modern data warehouse environment: this is where pipelines are built and data is unlocked for the entire organization. Many colleagues need to learn how to work with this platform. The training for this has already been developed, but it is ready for the next stage of professionalization. The program team currently does not have the time for this themselves, and that is where you come in.

You will work independently, but right in the middle of the program's dynamics. On Thursdays you are in the office, and preferably also on Mondays. The rest of the week you work from home. Flexibility is possible in consultation.

As a Learning & Knowledge Specialist, you will make the training, documentation, and knowledge environment of Unlock Data more professional. It is a practical and concrete assignment. For example: training videos have been recorded in Teams, but you cannot search within them. These should include chapters, for instance. Many more areas for improvement are waiting to be addressed.

• Improve, supplement, and maintain the existing training materials of Unlock Data.
• Translate input from subject matter experts into clear, attractive, and practical learning content.
• Assist with presentations, workshops, and knowledge sessions.
• Ensure that training materials remain consistent, relevant, and up to date.
• Use feedback to continuously improve the content and the learning experience.
• Improve the structure, user-friendliness, and quality of the Unlock Data environment on SharePoint and Confluence.
• Organize documentation, templates, presentations, training materials, and knowledge articles.
• Improve document structure, naming conventions, metadata, and version control.
• Identify outdated, duplicate, or missing content and coordinate improvements.
• Prepare workshops, presentations, and communication tools.
• Assist with onboarding and knowledge sharing.
• Maintain program documentation, actions, and planning.
• Provide practical assistance within the program where necessary.
• Identify opportunities yourself to make content, knowledge sharing, and working methods simpler and better.

• a new way of working according to the data mesh principle;
• a large data migration, together with an external partner.

You will find yourself in a large and complex program. You will receive onboarding, but you will make a difference by being proactive, daring to ask questions, and taking initiative yourself.

Apply until: 16 November 11:00
Assignment start: as soon as possible
Assignment end: 31-1-2027 
Hours per week: 32 - 40
Rate: max €80.00 incl. travel expenses and excl. VAT

Want to know more? Contact our recruiter Antoine van der Maas via 06 – 30167124 or antoine.vandermaas@kpn.com.