Consultant Learning

Job type: Regular
Location: Schiphol Oost
Hours per week: 32-40
Education level: HBO
Apply until: 20-11-2026

Do you find it a challenge to translate organizational questions into learning solutions based on your perspective on learning?

You ensure that KLM employees become and remain competent by designing and/or purchasing impactful learning solutions. Because you are an expert in the field of learning, you can convert the learning needs of our internal customers into sound advice and, together with the customer, arrive at a learning solution.

As a learning consultant, you are responsible for developing innovative learning programs that contribute to employee performance. You translate learning questions into concrete learning solutions and guide teams in creating effective learning trajectories. You work closely with internal and external stakeholders to optimize learning solutions.

Furthermore:

• Learning & development and KLM go hand in hand. As a Consultant Learning;
• You analyze (learning) issues and advise on opportunities to improve the performance of employees and managers through learning and training;
• You design and develop customized learning trajectories for a division or department (sometimes also in collaboration with an external supplier);
• You manage the training offering / learning portfolio for a specific division or subject;
• You take the lead in a project to move from the learning question to an effective learning product/solution for our internal customers;
• You collaborate with other experts within and outside L&D (such as the L&T manager, clients, and other stakeholders) to create a broadly supported L&D policy for the target group and to implement your solution within the (digital) learning landscape;
• You and the other consultants delve deeper into the field of L&D to further professionalize the L&D center of expertise;
• You are well aware of the various systems within KLM used to offer learning interventions. As the project lead, you ensure that the developed learning intervention is correctly placed in the Learning Management System and is easily accessible to the learner.
• You stay informed about the latest developments within the L&D field and you work from the L&D learning vision and promote it.

You will be working at Learning & Development, Center of Expertise within HR. Your location is building 102 at Schiphol-Oost.

Working at L&D means that you actively help build our mission: a collaborative and learning culture within KLM. To achieve this, we have developed, among other things, a learning vision, which is the basis for everything we design, develop, purchase, and manage. Working in a department of approximately 50 professionals, you collaborate and ensure that your colleagues elsewhere in the organization can work easily, purposefully, and personally on their development and that of their teams. And that is more important and challenging than ever in the current turbulent period!

Our priorities, based on business issues, have been organized along the following pillars:

• Making employees and managers competent and keeping them so;
• Strengthening individual and team performance;
• Facilitating talent development and mobility;
• Setting up a digital learning & development landscape.

You are an all-round L&D professional with digital skills. Organizing, arranging, and coordinating suits you. You maintain an overview, set priorities, and like to take the initiative. You are result-oriented, show ownership, and do not hesitate to solve matters quickly and independently. You do not shrink from a challenging stakeholder environment and know how to manage diverse interests effectively. In everything you do, you have a clear goal in mind. You thrive both independently and in a team setting, and you enjoy thinking and working together with your L&D colleagues.

Furthermore:

• You possess good consultancy/advisory skills;
• You have project management experience and skills;
• You have multi-year experience in designing, developing, and managing (digital) and 'blended' learning solutions;
• You are digitally proficient, able or willing to learn to work with software to develop and deploy digital L&D interventions;
• You understand how it works in a joint organization, including cultural sensitivity;
• You have excellent command of Dutch and English, both spoken and written;
• You have at least an HBO (higher professional education) working and thinking level;

The following competencies apply to you

• Professionalism
• Problem analysis
• Planning and organizing
• Customer and service orientation
• Initiative
• Flexibility

• A challenging role at a unique Dutch company;
• A gross salary between € 4,348.98 and € 6,212.83 gross per month;
• Plenty of room for personal development and great growth opportunities;
• An excellent pension scheme;
• 8% holiday allowance;
• An end-of-year bonus of 8.33%;
• A profit-sharing scheme, up to 20%;
• 25 vacation days and 5 extra days off;
• Significant discount on flight tickets (if you have been employed for at least 6 months);
• A sustainable transport policy, including 100% free travel to work via Public Transport (within the Netherlands);
• If your position allows it: working from home and working from abroad for up to 8 weeks (EU and Caribbean region);
• Discount on your health insurance;
• A budget for sustainable employability.

Then don't wait any longer, and apply for the 'final boarding call' on 20-11-2026!
You do not need to write a motivation letter; during your online application, we will ask you several targeted questions. Your application procedure consists of two interviews and possibly an assessment, capacity test, and a security screening.

Candidates who are positively selected for the first interview will receive an email in which they can choose a suitable time slot for the interview themselves. This keeps the process fast and clear, and gives you control over your schedule. You will hear from us within two weeks after the vacancy closes.

You can log in to your personal candidate profile at any time. Here you will find the vacancy you applied for - even after it has closed - as well as a clear dashboard with any other ongoing applications within KLM, including status updates. Do you have the drive to grow further in this role? Then we look forward to your application.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A shame. Because 'the perfect candidate' is, as far as we are concerned, a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

A reference check may be part of the application procedure.

If you want to know more about the position, please contact the hiring manager. Call or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22815. At KLM, we believe in the power of diversity. Would you like to read more about this topic? View our statement.

Jolanda Engelen: JOLANDA.ENGELEN@KLM.COM or +31623977385

Ilse Gerlagh: ILSE.GERLAGH@KLM.COM or +31639680573

We do not appreciate recruitment based on this vacancy.