Key Account Manager Dental Care

• HBO+/WO working and thinking level, preferably in a commercial or business administration direction

• Extensive experience as a (Key) Account Manager with large accounts, chains, or enterprise clients

• Knowledge of commercial processes, contract management, and strategic account management

• Strong communication skills and the ability to switch between different levels

• Ability to organize internal collaboration and direct complex processes

• Methodical and structured, with the ability to monitor progress and agreements

• Customer-oriented, result-oriented, and careful in handling confidential information

• Affinity with the dental market is a strong plus

• A dynamic working environment with short communication lines and an informal culture

• A salary between €4900,- and €6900,- gross per month (based on 40 hours), depending on experience and background. This is not an absolute range, but a good indication.

• Maximum impact within a tech-driven organization.

• Informal team that achieves results together.

• Laptop, bonus scheme, exercising with a personal trainer & pension.

• Vertimart makes the difference: As a valued partner in the dental care sector, we deliver products and services that truly contribute to optimizing dental care in the Netherlands.

• Exercising at the office: Stay fit! Make use of our own gym facilities and work with a personal trainer on your health.

• Flexible working hours and a good work-life balance: Work partly from home and plan your hours so they fit your situation. It is also possible to plan 9-hour workdays.

• Room for personal growth: We offer plenty of opportunities for professional development, from training and education to coaching, so you can utilize your talents.

• A pleasant working atmosphere: Work with us is not only serious, but also fun! Enjoy team outings, quarterly drinks, and a Friday afternoon drink with your colleagues.

• Inspiring workplaces: Our offices in Kwadijk, Heemstede, and Dordrecht offer a pleasant working environment equipped with all conveniences.

Key Account Manager Dental Care
Kwadijk - 40 hours per week

Are you a strategic relationship manager with commercial impact? As a Key Account Manager Dental Care at Vertimart, you are the primary point of contact for our largest clients: dental chains and large group practices. You guide clients through the transition to Exquise Next Generation, our newest generation of practice software. And at the same time, you build sustainable partnerships. With your commercial insight and connecting approach, you ensure growth, adoption, and long-term customer relationships within a dynamic healthcare environment.

In this role, you are the commercial owner of a portfolio of strategic accounts within dental care. You guide migrations from Exquise Classic to Exquise NG, monitor progress, and stimulate further adoption within multiple locations. You direct the collaboration with Migration Management, Implementation, Support, and IT, and ensure that commercial agreements align with operational feasibility. You identify opportunities, negotiate contracts, and actively contribute to customer satisfaction and retention.

• Managing and further expanding relationships with dental chains and large group practices

• Acting as the first point of contact for commercial and strategic issues

• Conducting periodic progress and evaluation meetings with stakeholders

• Identifying customer satisfaction, commercial opportunities, and potential churn risks

• Realizing revenue growth within the assigned account portfolio (indicative 5-10%)

• Increasing share-of-wallet through expansion of services and collaboration

• Negotiating contract renewals, expansions, and indexations within established frameworks

• Drafting and monitoring account plans and commercial forecasts

• Commercially managing migrations and scaling up within chains

• Coordinating with internal departments regarding ongoing processes and client developments

• Initiating improvements in processes, collaboration, and customer approach