Jobs in the Netherlands, in English.

Technical Support Specialist – Solar, Battery Storage, EV Chargers & HEMS in the Netherlands

Hybrid in the Netherlands·Added 2 months ago (last checked 20 Oct)

Our summary

Salary
€40,000 - €50,000 a year
Work mode
Hybrid, Netherlands
Languages
Dutch
Experience
2+ years

Skills

Nice to have

Enphase Energy is hiring for this role in several places. This vacancy is in the Netherlands.

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • Experience: Minimum 2 years of experience in technical support or a similar technical role.
  • Education: A bachelor's degree or comparable relevant work experience is preferred.
  • Language proficiency: Fluent in English (minimum B2 level) and Dutch (minimum C1 level).
  • Communication: Excellent verbal and written communication skills and the ability to explain technical concepts clearly.
  • Organizational skills: Highly organized, process-oriented, and comfortable in a dynamic, results-oriented environment.
  • Technical affinity: Knowledge of electrical systems is a plus. Experience with MS Office and Salesforce is an advantage.
  • Proactive and independent working style: You take initiative, think in solutions, and feel responsible for the proper handling of tasks from start to finish.

Pay & benefits

What you'll get

The base salary for this position is between €40,000 and €50,000 per year and is dependent on experience, skills, and location. Additionally, this position is eligible for bonuses and secondary benefits. The final compensation will be determined in accordance with applicable legislation and internal guidelines.

The role

Enphase Energy is a global energy technology company and a leading provider of solar, battery storage, and electric vehicle charging solutions. Since its founding in 2006, our innovative microinverter technology has transformed the solar industry by making solar energy safer, more reliable, and more scalable. Enphase Energy enables users to generate, use, store, and sell their own energy. With more than 80 million products delivered in 160 countries, Enphase is among the most successful and innovative companies in the renewable energy sector.

What you'll do

  • Supporting and advising customers: Supporting homeowners and installers with technical issues and providing support during system commissioning via telephone and email.
  • Managing technical cases: Registering, following up on, and documenting support requests, while ensuring timely feedback.
  • Collaborating on solutions: Working closely with Enphase Field Service Technicians and Field Applications Engineers to resolve complex technical problems.
  • Building and sharing knowledge: Utilizing and contributing to our technical documentation, while continuously expanding your knowledge of our systems and technologies.
  • Continuing to learn and develop: Staying up to date with the latest developments within the sector, so that you can always provide customers with expert advice.

About the role

At Enphase, we are proud of our technical support team, which helps homeowners and installers get the most out of their Enphase products and systems. For our team in Den Bosch, we are looking for an enthusiastic Technical Support Specialist who wants to contribute to the energy transition.

With advanced technology at your disposal, you will be responsible for monitoring, managing, and troubleshooting PV systems, so that our customers can always rely on optimal performance.

Are you enthusiastic about renewable energy and do you want to make a real impact? Then this position offers excellent opportunities for growth, development, and building a career within an innovative and fast-growing sector.

What we offer

  • Challenging role in a growing sector: Become part of a fast-growing, international company that is at the forefront of the solar energy sector.
  • Attractive salary and benefits: Benefit from a competitive salary, performance-based quarterly bonuses, 30 vacation days, and various extra benefits.
  • Dynamic team environment: Work in a dynamic and multicultural team with colleagues from different countries.
  • Training and professional development: Start with a comprehensive onboarding program and benefit from continuous training and development opportunities.
  • Growth opportunities: We offer opportunities to grow into more technical roles or leadership positions as you further develop yourself within the company.
  • Hybrid and remote working: After completing your onboarding period, you can make use of a hybrid working arrangement. Candidates with previous experience in technical support within the solar energy sector may be eligible for a fully remote position.

Do you want to contribute to a more sustainable future? Then this is the moment to join Enphase!

Please note: Submit your CV in English.

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