Jobs in the Netherlands, in English.
14,000+ live jobsThis job advert was originally written in Dutch.
MBO-4 work and thinking level, preferably in an ICT direction.
Good command of the Dutch language, both spoken and written.
Experience with ICT support, service desk, or workplace management.
Basic knowledge of Microsoft 365 and Microsoft Azure.
The willingness to obtain certifications such as MS-900 and AZ-900, or already possessing them.
A driver's license (category B) and the willingness to travel regularly to different locations.
Customer- and service-oriented.
Flexible and solution-oriented.
Strong communicator.
Accurate and careful.
Eager to learn and curious about new technologies.
Proactive and resourceful.
Strong in collaboration.
Analytical and able to quickly grasp problems.
A varied role with a lot of responsibility and independence.
Working within a socially relevant organization where your contribution has a direct impact.
A modern IT environment with Microsoft 365 and Azure technologies.
Space to further develop yourself and obtain certifications.
Collaboration with experienced and engaged IT professionals.
A dynamic working environment where no day is the same.
Travel allowance for business trips.
Market-conforming employment conditions matching your experience and knowledge.
Opportunities to actively think along about improvements and innovations within IT service delivery.
You are a service-oriented IT professional who likes to take responsibility and gets energy from contact with users.
In addition, you possess:
Additionally, you recognize yourself in the following characteristics:
Are you an IT professional who gets energy from helping users, solving technical challenges, and working at different locations? Then we have a great challenge for you.
For a leading semi-governmental organization, we are looking for an enthusiastic ICT Support Specialist. In this versatile role, you are the primary point of contact for colleagues who need support with their digital workplace. You combine service desk activities with workplace management and on-site support. No two days are the same: one moment you are helping a user remotely, the next you are getting in the car to support colleagues at another location.
You will join a professional IT environment in which collaboration, service delivery, and continuous improvement are central. Together with your colleagues, you ensure that thousands of employees can work optimally with modern Microsoft solutions and a reliable workplace environment.
As an ICT Support Specialist, you ensure that colleagues are helped quickly and professionally with their IT issues. You are visibly present, think along with users, and take responsibility for excellent service delivery.
Your duties include:
Supporting end users via telephone, email, service desk portal, and physical desks.
Providing support at various locations within the Netherlands.
Resolving incidents and service requests regarding workplaces, laptops, printers, meeting facilities, and peripherals.
Registering, analyzing, and handling reports in the ticketing system.
Monitoring open reports and actively driving towards quick solutions.
Issuing, collecting, and managing ICT resources.
Managing and updating configuration data and assets.
Drafting and maintaining clear user instructions and manuals.
Collaborating with other IT teams and suppliers to solve complex issues.
Identifying opportunities for improvement and actively contributing to the further professionalization of service delivery.
Regularly visiting external locations to proactively support users.
Do you want to work in a role where technology, service delivery, and personal contact come together? Then we would love to meet you.
Completing an assessment may be part of the application procedure.
Do you want to make a substantial contribution to the commercial success of Centric? Then apply now via our website for this vacancy of Support & Test Specialist - Risk Solutions based in Gouda. For more information about the position, you can contact our Recruiter, André Menger via +31 6 5533 8033 or andre.menger@centric.eu.
Without perhaps even knowing it, you have already come into contact with Centric. When you pay in a shop. When you drink a glass of tap water. When you apply for a passport. Thousands of organizations and their millions of customers rely every single day on our 200+ technological solutions, high-quality IT services, and 3,700 qualified professionals. Together, we ensure that important processes in our society always keep running.
As soon as you come to strengthen Centric, you surround yourself with possibilities. For example, you can increase your knowledge by working with the approximately 300 colleagues at Centric Retail & Logistics. As a partner to companies within retail, logistics, transport, construction, and financial institutions, we ensure every day that warehouses remain well-stocked, supermarkets and stores are supplied, and hundreds of thousands of customers can seamlessly check out for their daily groceries and other purchases within supermarkets and other retailers at home and abroad. But also that trucks are loaded as optimally as possible and drive optimized routes, construction companies have insight into their project planning and resources, and that financial institutions can quickly assess credit risks with our risk solutions. In short, a role within Centric Retail & Logistics gives you the opportunity to make a concrete contribution to sectors that have an impact on and shape society!
We only have positions available for Dutch-speaking applicants residing in the Netherlands.
Centric does not accept unsolicited help from intermediaries/employment agencies or other third parties for our vacancies. CVs sent (in any form whatsoever) by said parties to any employees of Centric without a valid written assignment from our HR Department or Recruiters are considered public information. No compensation shall be due to said parties in the event that a candidate is hired for whom the CV and/or other data were sent unsolicited.
€3k - €4k
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