Enrollment Specialist

• You will receive a €0.26 per kilometer travel allowance or a full public transport allowance.

• Home office allowance of €2.45 per home office day, paid monthly.

Do you want to play a key role in delivering a flawless digital start for customers, while working in a dynamic and close-knit team where accuracy, collaboration, and continuous improvement are central?

• Handling the enrollment of customer devices, so that they are immediately ready for use by the customer.

• Managing and following up on tickets in the ticketing system to ensure timely and correct handling.

• Creating, configuring, and maintaining user accounts according to the wishes and needs of the customer.

• You fulfill a crucial role in the process and are an indispensable link between different teams, customers, and stakeholders.

• You work in a dynamic environment where no two days are the same and you are continuously challenged to make a difference.

• Thanks to the hybrid way of working, you benefit from the flexibility to work successfully from both home and the office.

My name is Johan Boije and I am Team Manager Enrollment. As a leader, I am driven, involved, and people-oriented. Thanks to my experience in various roles within the organization, I understand the challenges and opportunities of the team like no other. I believe in supporting and developing employees, stimulating collaboration, and continuously improving our processes. Together, we ensure that we provide our customers with the best possible service every day.

Your role and influence as an Enrollment Specialist

Responsibility: You will take responsibility for coordinating the enrollment of customer devices and ensuring a smooth and trouble-free out-of-box experience for our customers.

Collaboration: Together with your team, you ensure an efficient and high-quality enrollment of customer devices. You work not only closely with your direct team members but also with the Sales and Configuration Management departments, where you work together in a dynamic environment with a solution-oriented mindset to achieve the best results for our customers.

Core activities:

We believe that Dustin has more to offer than just the benefits mentioned here. You will fully understand this once you work with us. Curious? Our Life at Dustin page has everything you need.

For this specific position, you can expect the following:

More of our benefits can be found below in the vacancy.

We see you as a curious and driven person who works accurately, thinks in a solution-oriented manner, and gets energy from supporting and optimizing administrative processes within a dynamic IT environment.

Additionally, it is important that:

• You are stress-resistant and can switch gears well in a dynamic work environment;

• You work in a structured and accurate manner;

• You are administratively and solution-oriented;