Jobs in the Netherlands, in English.

Operational Account Specialist

On-site in Rotterdam·Full-time·Added 2 days ago (last checked 12 Nov)

Rhenus Logistics

52 open roles

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Our summary

Work mode: On-site, Rotterdam
Contract: Full-time
Languages: Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

ABOUT YOU
You are a logistics professional with an MBO 4 working and thinking level and preferably have experience within transport, forwarding, or freight forwarding. You possess good knowledge of logistics processes and feel at home in a dynamic international environment where priorities can change quickly. Additionally, you communicate effortlessly in both Dutch and English and know how to maintain relationships in a professional manner. You are stress-resistant, customer-oriented, and work accurately, even when multiple shipments require attention simultaneously. Knowledge of air freight, Dangerous Goods (IATA), and customs documentation is a strong plus.

WHAT WE OFFER
We offer an open company culture and an ambitious and transparent working environment within a fast-growing organization with a collegial atmosphere and room for your own input, initiative, and growth. As a family business, our goal is always to work together on a sustainable working relationship in which growth and development are paramount. The position of Operational Account Specialist is a full-time position based on 40 hours per week. In addition to a challenging job in an international environment, we offer:

Pay & benefits

What you'll get

A gross monthly salary appropriate to the position and your work experience·
A flexible budget that you build up monthly alongside your salary (and have at your disposal monthly)· Possibilities for the flexible budget: saving, paying out, buying extra leave, purchasing (with tax advantages) training / bicycle / fitness / laptop iPad and more.
26 vacation days based on a full-time contract and 8% holiday allowance.
Extra health days· Travel allowance (for distances of 5km or more) and public transport travel expenses fully reimbursed.
A good pension scheme with Zwitserleven.
Bonus scheme.
A personal onboarding program with a designated buddy as a mentor.
Participation in Rhenus Excellence.
Access to the Rhenus Academy for both personal growth and development in your position.

The role

What You Can Expect:

Are you a logistics professional who gets energy from international transport and customer contact? Then we are looking for you! Come strengthen our team in Rotterdam as an Operational Account Specialist and make the difference within our daily operations.

FUNCTION
As an Operational Account Specialist, you are responsible for the complete operational handling of ship spares and offshore shipments for a fixed customer portfolio. You interact daily with customers, carriers, and internal departments to ensure that shipments are executed on time and according to agreement. Additionally, you handle transport and customs documentation, monitor the progress of shipments, and proactively keep customers informed of any deviations. You also play an important role in maintaining customer relationships, preparing and following up on quotes, and identifying commercial opportunities. With your service-oriented approach, you contribute to both customer satisfaction and the achievement of the intended results.

Hiring process

APPLY
Do you dare take on this challenge and do you fit the profile? Then send your CV and motivation letter explaining why you are exactly the person to come and strengthen our team!

VGB screening and testing against WLS is part of the procedure