Jobs in the Netherlands, in English.

Customer Operational Services Coördinator

On-site in Vlaardingen·Added 3 months ago (last checked 19 Oct)

Our summary

Work mode
On-site, Vlaardingen
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

  • 8.33% holiday allowance

  • Study opportunities according to our study regulations

  • 29 vacation days

  • Possibility for free travel on DFDS ships (3x per year)

  • Pension scheme via ASR

  • WGA basic and excess insurance (paid by DFDS)

  • Optional collective health insurance with a discount

  • Access to Benefits at Work: an extensive platform with discounts on, among other things, fashion, electronics, outings, sports subscriptions, and gifts

  • Fresh fruit at work weekly

  • Collaboration with Bedrijfsfitness Nederland, so you can also exercise affordably outside of work

  • Easily accessible by public transport

  • A stable and growing organization with attention to social involvement, sustainability, and the environment

The role

As Customer Operational Services Coördinator, you are the first point of contact for customers and a crucial link between the terminal, customs, vessels, internal departments, and our systems. Together with your department, you make a real-time impact: through your ability to coordinate and your overview, you know exactly when cargo arrives and departs and how to guide customers smoothly through the process.

description

"Our team is diverse and feels like family. We are honest and open with each other, sometimes direct, but always with respect and trust." - Mitchel Sassen, Teamleader Customer and Operational Services

Be a part of DFDS. Be a part of the movement.

What will you do?

  • You have intensive daily contact with customers and guide them through the logistical process.

  • You continuously coordinate with the terminal, customs, and vessels to ensure the flow of goods runs smoothly.

  • You process data accurately in our systems.

  • You solve operational issues and switch quickly between situations.

  • You contribute to the planning, progress, and safety of the operational processes.

What are we looking for?

  • MBO 3/4 working and thinking level.

  • Experience in logistics or shipping is a plus, but experience in customer contact is a must.

  • Excellent command of Dutch and English.

  • Someone who loves a dynamic work environment, switches gears quickly, is a strong communicator, is entrepreneurial, and works well in a team.

Ready for the next step?

At DFDS, we believe in people with character and motivation. Do you want to make a difference in an international setting? Apply now! We look forward to getting in touch with you!

WhatsApp

Transportplanner Special Cargo

DFDS Netherlands1w ago
Vlaardingen

(Junior) Field Sales Representative

DFDS Netherlands2w ago
Nijmegen

Junior Global Sales Manager

DFDS Netherlands3w ago
IJmuiden
Vlaardingen

(Junior) Inside Sales Representative

DFDS Netherlands2w ago
Nijmegen
Vlaardingen
Vlaardingen
Vlaardingen
Winterswijk
See all 34 jobs