Administrative Assistant Medical Secretariat in Amsterdam

Working at Amstelring means good employment conditions and great extras. What you will receive includes:

• Salary according to the CAO VVT: the aforementioned salary is based on full-time (36 hours) and is dependent on diploma and experience.
• On top of your salary: 8% holiday allowance, 8.33% end-of-year bonus, and a bonus for referring new colleagues
• Pension accrual via Amstelring at Pensioenfonds Zorg & Welzijn
• Discounts on, among other things, a new bicycle, your gym membership, day trips, concerts, and (theater) performances
• For young Amstelringers, there is Jong Amstelring: a friendly group of colleagues who regularly meet for professional, sporting, and social activities

You can switch gears quickly, are decisive, can set priorities, and have analytical thinking skills. You can also deal well with changes, such as changing work processes. And: humor and the ability to maintain perspective. Additionally:

As an administrative assistant at the medical secretariat, you will have a wide range of tasks with many different activities; it is never boring! You will not be involved in physical medical assistance, but you are someone who provides administrative support and, in doing so, performs a lot of checking, planning, and organizing. You will do this for the North East Center region in Amsterdam. You will work intramural, for the doctors in the nursing homes of Amstelring. You will do this in close cooperation with various disciplines such as doctors, care mediation, and paramedics (example: psychologists).

Where previously almost every Amstelring location had its own medical assistant or medical secretary, all administrative assistants now work in various medical secretariats. These are divided into 3 regional teams: South-West Amsterdam, Amsterdam North-East-Center, and Haarlemmermeer. The teams work exclusively intramural, meaning for the nursing homes and residential care centers of Amstelring.

From you, we expect that you feel co-responsible and are committed to improving, starting up, and onboarding current and new processes. You therefore have a signaling function and sometimes need to 'keep people on their toes.'

You will work within the medical treatment secretariat North-East-Center region, a team of 3 colleagues, with whom you work closely to ensure the administration is in order. We are a loyal team with a pleasant working atmosphere, and we find personal attention important. Our processes are still in development and we learn a lot from each other every day. We enjoy having coffee together during a short break to step away from the screen for a moment. During the lunch break, we often go to lunch with the doctors at the location or go outside for a walk.

In Ysis, you ensure that client medical records are up to date and archived when necessary. Client funding streams must be registered correctly: an important and precise task. You process admissions and changes for clients, ensure that ELV and WLZ are started and closed, and that WLZ trajectories are registered with the treatment group and deregistered with the GP. You register everything accurately in Ysis and/or ONS (client file). Correct entry is of great importance: if something is incorrect, claims will be rejected. In such cases, cooperation with the client administration is required: they check if it is correct and you then make a correction if necessary, but of course, you want to prevent this as much as possible.

You also ensure that changes in funding streams are implemented. What else you do as an administrative assistant:

• Managing the telephone and mailbox: answering/handling questions
• Lab administration for blood collection: you request blood collections and report the progress back to the doctors
• Administrative support during the annual vaccination rounds for Covid and flu
• Requesting and handling accounts for doctors, medical interns, and nurse practitioners (in AFAS)
• Participating in various meetings (e.g., with the laboratory, regional process team, with doctors, and the Ysis user group)
• Requesting reports from hospitals
• Ordering medical supplies
• Retrieving and processing GP records via Zorgmail
• Handling requests for mobile X-rays and compression stockings
• Creating a regional doctors' schedule weekly