Administrative Assistant Gynecological Oncology Outpatient Clinic

As an administrative assistant at the Gynecological Oncology outpatient clinic, you play an important role in patient care. You are a trusted point of contact and ensure that appointments, administration, and communication are well-organized. This allows patients to rely on clear information and enables healthcare providers to focus on treatment.

You have a varied role in which you have a lot of contact with patients, doctors, referrers, and colleagues. You regularly switch between different tasks and maintain an overview while doing so.

Your responsibilities include, among other things:

• Patient contact: you answer questions from patients by telephone and provide information regarding their outpatient clinic visit.
• Appointment scheduling: you schedule initial and follow-up appointments and ensure a well-organized consultation schedule.
• Communication: you are the point of contact for referrers, doctors, and colleagues and ensure that information reaches the right people.
• Medical administration: you process patient data, maintain worklists, and carefully handle incoming mail.
• Support of the care process: you identify bottlenecks, think along about solutions, and contribute to a smooth flow of daily activities.

You work in an environment where patients sometimes go through a profound period. That is precisely why your personal attention, thoroughness, and friendly approach are of great value.

What do you bring?

You are a committed and service-oriented colleague who enjoys helping people. You work accurately, take responsibility, and maintain an overview when multiple tasks require attention at the same time. You also remain calm and communicate clearly in busy situations.

In addition, you bring the following:

• a completed level 3 or 4 mbo education in a medical-administrative or administrative direction, or a diploma from the medical assistant training program;
• work experience in a comparable administrative or support role;
• good digital skills and experience with Microsoft Office. Experience with an electronic patient record (EPD) is a plus;
• good communication skills in Dutch and a basic command of English;
• an independent, flexible, and solution-oriented working attitude, in which you actively seek collaboration.

What do we offer you?

• A one-year contract with a view to permanent employment.
• Classification in salary scale 5: €2,744 to €3,636 gross for a full-time employment (depending on education and experience). Additionally, you receive an 8.3% year-end bonus. Calculate your net salary here.
• Vacation hours: 194.4 hours per year for a full-time employment and the possibility to save up hours.
• 100% public transport reimbursement. Do you come by walking, cycling, or by car? Then you will receive a reimbursement of €0.21 per km (for the car, a maximum of 40 km one way applies).
• Do you come by bike? Make use of our good bicycle scheme.
• Pension accrual at ABP, of which we pay 70% of the premium.
• Free and unlimited access to training courses, including GoodHabitz, in our learning environment.
• An active staff association and a Young Amsterdam UMC association, both of which organize fun (sporty) activities and events.