Jobs in the Netherlands, in English.

Service Advisor | Ford Gouda

On-site in Gouda·Full-time·Added yesterday (last checked 6 Nov)

Zeeuw & Zeeuw

103 open roles

Our summary

Work mode
On-site, Gouda
Contract
Full-time
Languages
Dutch

Skills

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You are customer-friendly and have a professional and helpful attitude;

  • You have an affinity for automotive technology and want to continue developing yourself within the automotive industry;

  • You remain calm and maintain an overview, even during busy moments;

  • You can plan, organize, and switch between different tasks well;

  • You communicate clearly with customers, mechanics, the service manager, and the warehouse;

  • You think in solutions and know how to advise customers expertly;

  • Experience as a Service Advisor is a plus, but we find motivation and commitment to be at least as important.

Pay & benefits

What you'll get

  • A full-time position;

  • Good guidance and collaboration with experienced colleagues;

  • Plenty of challenge, growth opportunities, and future prospects;

  • Staff discount on parts, maintenance, fuel costs, and the purchase of a new or used car at Zeeuw & Zeeuw;

  • The possibility to participate advantageously in our bicycle lease plan;

  • 24 vacation days for full-time employment and the possibility to purchase extra days annually;

  • An employer that invests in your future and offers a warm, family-like culture.

The role

As a Service Advisor at Ford Gouda, you are the face and the heart of our workshop.
You welcome customers warmly, discuss their wishes, and advise on maintenance, repairs, and additional services.
From the handing over of the car keys to the collection of the car, you ensure an excellent customer experience.

Additionally, you keep the workshop planning organized, create work orders, and coordinate progress with mechanics, the service manager, and the warehouse.
You prepare quotes and calculations and ensure the correct handling of invoices and warranty arrangements.

With your technical knowledge, organizational talent, and customer-oriented attitude, you ensure that everything runs smoothly and customers hit the road satisfied.

Become enthusiastic?

Do you see yourself as a Service Advisor at Ford Gouda?
Then we would love to meet you!

Zeeuw & Zeeuw works with preferred suppliers. Acquisition in response to this vacancy is not appreciated.

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