Rent Collection Clerk

Do you want to work at an organization that is stable, thinks future-oriented, and where you feel comfortable? At vb&t, all of that comes together. Here you work in an environment where professionalism and personal attention go hand in hand. We ensure a fine mix of challenge, freedom, connection, and fun.

Wherever you stand in your career, with us you get the chance to further develop yourself. Think of training, specializations, and growth opportunities within the organization.

Finally, we offer you the following employment conditions:

• A gross starting salary from €2,900 on a full-time basis with growth opportunities, naturally depending on the knowledge and experience you bring;

• 30 vacation days per year on a full-time basis, of which 3 are collectively determined;

• All necessary facilities to get started, including a laptop and the necessary home-working provisions;

• A home office allowance of € 2.45 per day and a travel allowance of € 0.25 per km;

• A vb&t Company Pass with which you benefit from attractive discounts at well-known brands such as Albert Heijn, IKEA, and bol.com

• The possibility to participate in a communal lunch;

• And not to be forgotten; a professional and sociable team, a pleasant working atmosphere, and fun staff activities!

Collection Administration Clerk | Rent Collection | Debtors | Real Estate | Eindhoven | 32 - 40 hours | Hybrid

For our financial team in Eindhoven, we are looking for a Rent Collection Clerk. A versatile role in which administration, customer contact, laws and regulations, and financial insight come together. Are you someone who stands firm in your shoes, likes to maintain an overview, and gets energy from finding suitable solutions? Then we would like to meet you.

As a Rent Collection Clerk, you are responsible for managing your own collection portfolio. You ensure that payment arrears are addressed in a timely manner and guide files from the first reminder to a carefully constructed collection process. You have daily contact with tenants, bailiffs, administrators, and colleagues, and you know how to find the right balance between result-oriented action and human contact. No two days are the same: you constantly switch between administration, telephone contact, laws and regulations, and file management.

Your responsibilities include

• Managing and monitoring rent arrears from A to Z;

• Proactively contacting tenants regarding payment arrears;

• Establishing and monitoring payment arrangements;

• Carefully constructing and managing collection files in accordance with laws and regulations;

• Liaising with bailiffs, administrators, and external parties;

• Administratively processing agreements, correspondence, and payments;

• Identifying risks and peculiarities within files;

• Thinking along about improvements within processes and services;

• Supporting reporting and administrative tasks within the financial team.

You understand that rent collection is more than just collecting payments. It is also about clear communication, careful action, and searching for suitable solutions.

You are socially skilled, professional, and not afraid to engage in conversation. You know how to communicate calmly and clearly, even when conversations become difficult. Additionally, you work accurately, maintain an overview, and like to take ownership of your files. You feel comfortable in a dynamic working environment in which collaboration, responsibility, and result-oriented work are central.