Traineeship ServiceNow Consultant

At Sopra Steria, we ensure that you can do your work with pleasure and in balance. Therefore, we offer an attractive and flexible package of employment conditions that moves with your situation and ambitions:

• A permanent contract and a salary of € 3,050.- gross per month (based on 40 hours per week);
• Holiday allowance of 8%;
• Social activities with colleagues, from drinks and team outings to sporty and professional events;
• Access to training, knowledge-sharing sessions, and inspiring (networking) events via the Sopra Steria Academy;
• Hybrid working: at home, at the office in Nieuwegein and/or Groningen, or at the client, depending on what you need;
• A generous mobility budget with a choice of an electric lease car with NS Business Card, a leased bicycle, or an alternative transport budget that fits your way of traveling;
• Profit sharing of 8% on target;
• 27 paid vacation days;
• The possibility to repay student debt in a tax-friendly manner, purchase a bicycle, solar panels, or sports subscriptions (Cafeteria system), or obtain other employee discounts;
• A laptop, phone, and company phone subscription;
• An internet allowance of €15 net per month, a supplementary home office allowance of €21.50 net per month, whereby we provide you with facilities for the equipment of your own home office;
• A flexible pension scheme, to which you can add contributions tailored to and fitting for you.

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Sopra Steria is an employer that offers equal opportunities. All qualified applicants will be considered for a job without regard to age, origin, nationality, skin color, leave for family or medical care, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political preference, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. We cherish a work environment that is inclusive and respects all differences.

Do you want to boost your career and work with one of the most innovative platforms on the market? This is your chance to become part of our new ServiceNow Business Unit. We help public and semi-public organizations with their digital transformation and work with the latest capabilities of the ServiceNow platform: IT Service Management (ITSM), IT Operations (ITOM), HR Service Delivery (HRSD), Customer Service Management (CSM) and AI-driven workflows. 

• Solving business problems: You analyze processes and translate these into configurable ServiceNow solutions. 

• Implementation & configuration: You work with workflows, UI Policies, Flow Designer, and learn to set up integrations (REST/SOAP). 

• Customer contact: You guide key users and act as the point of contact for functional questions. 

• Innovation: You get the opportunity to experiment with AI functionalities and automation. 

ServiceNow is the world's leading platform for workflow automation and digital service delivery. It offers organizations one integrated environment in which processes, data, and AI come together to increase efficiency, transparency, and customer satisfaction. 
Why we are betting on this: 

• Market leader: ServiceNow is the standard for ITSM and is rapidly expanding into HR, CSM, and enterprise workflows. 

• Innovation: The platform is evolving towards autonomous processes and AI functionalities, ensuring organizations are ready for the future. 

• Value creation: By digitizing and automating processes, customers achieve cost savings, higher productivity, and better service delivery. 
  At Sopra Steria, we combine this power with our consultancy expertise and international delivery capabilities, so that customers benefit maximally from the platform.

• You join a growing unit with international ServiceNow capabilities (+350 FTE worldwide). 

• You become part of a large group of professionals and learn to work with near/offshore delivery and will work with hyperscalers (AWS, Azure, OCI). 

• You learn to work with AI within the ServiceNow platform, so that you can optimally support customers in business challenges. 

• You develop your skills incredibly fast through internal bootcamps, certifications, and challenging projects. 

This is the chance to give your career a flying start in an environment where learning, innovation, and impact are central. 

Mindset & Soft Skills 

• Business-savvy: understands customer processes and translates these into workflows. 

• Strong communicator: bridge between business and IT. 

• Analytical and curious: sees opportunities and explains value clearly. 

• You command the Dutch language at a minimum of B2 level.

Technical knowledge (nice to have) 

• ITIL, SCRUM, LEAN. 

• JavaScript/TypeScript, REST/SOAP APIs, BPMN, SQL, CI/CD.