IT/OT Engineer

• Schiphol is known as one of the most innovative airports in the world. Our internal innovative strength and investments in product development help us to continuously improve the airport for passengers, employees, and partners. This has led to a wide range of innovative (mostly digital) solutions that are leading within the global airport industry.
• You will join a driven team that helps build the Schiphol Operations domain: you ensure that Schiphol employees and supply chain partners have reliable information to be able to improve or to demonstrate that we are compliant.
• We are going for it: Schiphol must belong to the top 3 of European airports.

As part of the IT/OT Engineer Surveillance & Security Operational Support team, you are responsible for the technical management of our assets and the associated applications. And how will you approach this? That is up to you. We rely on the way you show sincere attention to others, take their needs seriously, and actively contribute to their development and well-being. You will apply your talents to:

• managing and maintaining IT and OT systems, including both the software and the physical hardware at the terminal.
• drafting maintenance concepts and translating maintenance concepts into concrete maintenance plans.
• ensuring that maintenance work is carried out correctly and on time based on the maintenance plans.
• drafting and monitoring the SLA with the Service Owners.
• directing the implementation of hardware assets within new construction and maintenance projects.
• taking over the management of IT assets in new construction and maintenance projects.
• ensuring the CMDB (Configuration Management Data Base) is kept up to date.
• managing incidents, changes, and problems to optimally support Schiphol's business operations.

The role requires collaboration with internal teams and suppliers to quickly resolve and prevent malfunctions and to keep systems up-to-date. You work with ITIL processes and monitoring tools such as Splunk. Additionally, you contribute to improvement processes and optimizations for applications and hardware. You are regularly at the terminal for implementations, maintenance, and the optimization of applications and hardware.

With more than 4,200 proud colleagues, we take an extra step to connect the Netherlands as well as possible to the rest of the world. Innovation, safety, and collaboration are at the forefront. Together, we give more meaning to travel and contribute to the economy and society. For more than 100 years. In the Netherlands and beyond. Did you know, by the way, that:

... Royal Schiphol Group is the owner and operator of Amsterdam Airport Schiphol, Rotterdam The Hague Airport, and Lelystad Airport?
... you can fly to 301 direct destinations from Schiphol Airport?
... as part of the IT/OT Engineer Surveillance & Security Operational Support team, you strengthen the Digital & Technology business area.

Schiphol connects your world. With the best people, we make travel safe and responsible. You contribute to this with your unique talents, such as the way you manage to maintain calm and pursue goals enthusiastically.

• HBO (higher professional education) working and thinking level.
• at least 3 to 5 years of relevant work experience in technical management, asset, or maintenance management of IT and/or OT systems.
• knowledge of software architecture and hardware properties of (embedded) assets.
• knowledge of networks, security, and systems engineering, with a practical understanding of electronics and mechanics.
• experience with ITIL processes and an ITSM tool such as Maximo or similar.
• experience with monitoring tools such as Splunk is a plus.
• experience with camera and detection systems is a plus, but not a requirement - you can also join from a broader IT/OT background.

• A 13th month.
• Availability allowance.
• Room for development on a professional and personal level. For example, there is a personal sustainable employability budget for, among other things, pension (contributions), financial advice, paid leave, training, (career) coaching, and vitality.
• A vitality contribution if you are 60 years or older.

These are just a few of our employment conditions that apply to this position (based on a 36-hour work week). Schiphol has even more to offer you. For a complete overview of all employment conditions, go to Employment Conditions - Working at Schiphol.

What are your talents? What are your dreams? What is your story? We are curious about you and would like to invite you to apply. You can apply by sharing your motivation and CV with us via the application button below.

• For more information about applying at Schiphol: Schiphol Careers.
• Do you have questions about the content of the IT/OT Engineer Surveillance & Security Operational Support team position? Contact Naomi d'Engelbronner - Jacobs, Product Lead.
• Do you have questions about the application process? Direct them to Lars Jongkind via lars.jongkind@schiphol.nl or +31 619838406.
• A Certificate of Good Conduct (VOG) must be submitted prior to employment.