Jobs in the Netherlands, in English.

Technical Support Engineer

On-site in Alkmaar·Full-time·Added over 3 years ago (last checked 12 Oct)

Ravo

3 open roles

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Our summary

Salary: €3,487 - €5,131 a month
Work mode: On-site, Alkmaar
Contract: Full-time
Languages: Dutch

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

We offer you a pleasant job at a growing company with a close-knit family culture;
Working in a technical environment with a lot of attention to contemporary technologies such as electric drives;
A challenging job with plenty of variety and freedom;
A good and solid package of employment conditions (27 days off plus 13 ATV days, PME pension, CAO Metalelektro);
Ample opportunity to follow training and education.

The role

Do you have a passion for (vehicle) technology and do you love solving problems? Do others call you a technical specialist and do you like to bring structure to your work? Then become a Technical support engineer at Ravo Benelux in Alkmaar!

What you'll do

As a Technical support engineer, you will have the following main tasks:

Providing technical support to our customers in the Benelux via telephone and email;
Providing technical support to our Ravo Benelux mechanics;
Reporting and administering faults, solutions, and required materials for the purpose of study and future repair and service work.
Maintaining contact with the Ravo factory regarding fault analysis and feedback;
Actively supporting the service coordinators on a technical level and providing coverage during their absence.

Requirements

We appreciate it if you bring the following:

A completed education at MBO-4/HBO level in a technical field;
Extensive experience in the field of (diesel) engines and/or electric drives, hydraulics, electricity, and driving & control systems;
Extensive experience in a similar role where customer-oriented working is central;
Good written and oral skills in Dutch and English.

In addition to these things, your personality is of course at least as important. As a person, you are someone who is communicative and customer-oriented. Your problem-solving ability is strong, and you combine this with a curiosity to get to know our machines inside and out. Additionally, you continue to function well under pressure and have the ability to bring structure to your activities.

Apply and/or inquire?
We understand very well that we have made you enthusiastic! You can apply directly via the "Apply" button below. Do you want to know more about this vacancy? Then please contact Hans Schaap via 06 - 30 07 05 81.

Note: The RAVO referral scheme applies to this vacancy.

About Ravo

In their own words

About the company & team

As a Technical support engineer, you are part of the Service team of our dealership Ravo Benelux. You will work closely with several colleagues in the department and, together with a colleague, you will be responsible for the entire technical support for the Benelux. You will also have close contact with various departments within the Ravo factory environment.

What do we offer?

Who will you be working for?

Ravo Benelux, with workshops in Amsterdam and Alkmaar, is the sales and service organization (dealer) of the Ravo Fayat Group. Work is performed with machines from both Ravo, Mathieu, and Scarab. With about 40 colleagues, the ambition is to exceed customer expectations daily. This is achieved by listening, thinking along, creativity, and rolling up your sleeves. In this way, Ravo Benelux contributes to clean streets and a clean living environment for everyone.

Ravo Benelux is part of the Ravo Fayat Group, which in turn is part of the Fayat Group. This is an international French family business consisting of about 150 companies with about 20,000 employees worldwide.

All open roles at Ravo