Client Support Officer - Credit Control

Gross monthly salary between € 3.516 and € 5.021 (scale 07).

• Thirteenth month's salary and 8% holiday allowance

• 10% Employee Benefit Budget

• EUR 1,400 development budget per year

• Hybrid working: balance between home and office work (possible for most roles)

• A pension, for which you can set the maximum amount of your personal contribution

View all our benefits.

As a Client Support Officer Credit Control at Rabobank, you will be responsible for maintaining accurate collateral and covenant administration and supporting credit risk processes for Wholesale clients. You will work closely with Credit Analysts, Relationship Managers and Mid Office colleagues to ensure client agreements are correctly recorded and monitored. You will use your analytical skills, knowledge of lending processes and stakeholder management capabilities to deliver reliable information and operational excellence.

At a glance:

• Support Wholesale & Rural Europe & Africa client teams with collateral and covenant administration.
• Work with Credit Analysts, Relationship Managers and Mid Office colleagues.
• Help manage risk by ensuring accurate registration, monitoring and reporting.

Which results will you deliver as a Client Support Officer Credit Control?

• Ensure that collateral and covenant agreements are accurately recorded in Rabobank banking systems, supporting effective risk management and regulatory compliance.
• Act as the connection between front-office and back-office stakeholders by enabling timely and effective information sharing.
• Monitor, provide and calculate information that supports daily and monthly insights into client positions, borrowing-base limits, covenant performance and reporting obligations.
• Serve as a single point of contact for internal stakeholders on process-related matters and help resolve operational issues and complaints.
• Contribute to process improvements, system implementations and data-quality initiatives that improve efficiency across the department.

Client Support Officer - Credit Control

We believe in the power of differences. By combining people's differences, we become an even better bank. We are curious about what you will bring to our team Client Support Credit Control.

You will join the Client Support Credit Control team, working with 7 immediate colleagues and more than 20 colleagues supporting multiple business lines. You will be part of the wider Client Support department which, together with Mid Office, consists of more than 100 colleagues with a wide range of backgrounds and perspectives. Collaboration is central to how we work and how we support Wholesale clients across Europe and Africa.

For us, your development and that of society go hand in hand. That is why we want to invest in you and work together to create a better world. We summarise this in one sentence: at Rabobank, you work on yourself and the world around you at the same time.

At Rabobank, we are working towards a culture where everyone feels welcome. We value our differences and use them to collaborate more effectively and make better decisions. By being open to different perspectives, we create an environment where colleagues feel heard.

Nice-to-haves

• Knowledge of lending and complex financing structures.
• Experience with collateral and covenant management.
• Knowledge of valuation processes and loan documentation.
• Experience within Real Estate.

What are my main responsibilities?

Your main responsibilities include collateral and covenant administration, stakeholder coordination, monitoring client positions and supporting process improvements.

Which skills, tools or methods will I use?

You will use analytical skills, lending knowledge, collateral and covenant expertise, reporting processes and stakeholder management capabilities.

Which team will I join and who are the stakeholders?

You will join the Client Support Credit Control team and work closely with Credit Analysts, Relationship Managers, Mid Office colleagues and other internal stakeholders supporting.