Jobs in the Netherlands, in English.

Assistant Cluster Manager Kioskgroep Limburg region

On-site in Maastricht·Full-time·Added 24 days ago (last checked 23 Oct)

Nederlandse Spoorwegen

199 open roles

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Our summary

Salary: €2,645 - €3,289 a month
Work mode: On-site, Maastricht
Contract: Full-time
Languages: Dutch

This job advert was originally written in Dutch.

Requirements

What we're looking for

You already have experience in leading and coaching a team, for example in retail, hospitality, or another dynamic environment. You know how to achieve results together while maintaining a good atmosphere.
You derive energy from developing people and guiding their growth
You communicate clearly. You switch easily between different people and engage your team in a positive way
You see what can be improved, think in solutions, and take action
You adapt easily to an environment that is constantly changing

Languages

You speak Dutch at B1 level

At NS, we value courage and openness. We believe that different backgrounds and ideas make us stronger. Therefore, we are looking for an assistant cluster manager who, together with the team, wants to make a difference and contributes every day to a better travel experience for our travelers.

Pay & benefits

What you'll get

This position is classified in job group 6 of the hospitality collective labor agreement (horeca-cao). Are you 20 years or older? Then the salary is €2,645 to €3,289 gross per month (38 hours) excluding any allowances. Are you younger than 20 years? Then the collective labor agreement youth wage applicable to your age applies
Additional employment conditions on top of the CAO
The possibility to receive a permanent contract after 7 months
Working with a fixed number of hours per week. Flexible shifts, not a nine-to-five job
The dynamics of the station and fun colleagues
Up to 60% discount at various shops at the station
Possible reimbursement of your travel expenses up to a maximum of €10.50 per day (from 10 km). We do not reimburse parking costs and do not have fixed parking spaces (unless otherwise indicated)
Do you want to combine learning and working (MBO level 3 or 4)? Then there is an opportunity to follow a BBL training program. Click here for more information on our training page
An induction program (including a buddy system and onboarding app)

Do you want to know more? Then view the Employment Conditions Hospitality CAO | Working at NS here

The role

At Kiosk and the StationsHuiskamer, everything revolves around hospitality and providing a pleasant experience to travelers at the station. At Kiosk, travelers can stop by for a nice cup of coffee, fresh croissants, healthy salads, and snacks. In the StationsHuiskamer, you create a warm and inviting place in the middle of the station where travelers can feel at home for a moment.
As assistant cluster manager, you will work on the floor for about half of your time. This way, you know what is happening in the stores and can help colleagues effectively. The other half of your time, you are busy with planning, store coordination, and the development of your colleagues. A varied role, in which you learn a lot about leadership, organizing, and collaborating in a dynamic environment.

What you'll do

You will manage a maximum of 50 employees, spread across several stores
You create a positive working atmosphere and know how to motivate your teams.
You ensure good staffing levels and conduct work meetings.
You monitor the quality, presentation, and customer friendliness of the stores.
You are the point of contact for employees, customers, and safety partners.
You solve problems that floor managers cannot solve themselves.
You actively work in the store and support the team where necessary.
You analyze turnover and cost results and contribute ideas for improvements.

How you'll work

Your schedule is flexible and you will coordinate it together with the manager. You are flexibly deployable from Monday to Sunday for opening, mid, and closing shifts.

Apply for this job

A reference check and the creation of a competency profile are part of the application procedure
We find it important that everyone who works with us feels at home. You can see this in everything we do and therefore also in our recruitment policy regarding diversity and inclusion. Read more here.
With this vacancy, we wish to recruit our new colleague ourselves. This is therefore NOT a call for acquisition.

Should you have any questions? Then please contact us at 088 6711330. Or send us a message via WhatsApp at 0630205440.