Jobs in the Netherlands, in English.

Assistant Cluster Manager Kioskgroep Amersfoort Region (temporary)

On-site in Amersfoort·Full-time·Added 11 days ago (last checked 23 Oct)

Nederlandse Spoorwegen

102 open roles

Apply

Our summary

Salary: €2,900 - €3,678 a month
Work mode: On-site, Amersfoort
Contract: Full-time
Languages: Dutch

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

This position is classified in job group 7 of the hospitality collective labor agreement (CAO). Are you 20 years or older? Then the salary is €2,900 to €3,678 gross per month (38 hours) excluding any allowances. Are you younger than 20 years old? Then the CAO youth wage applicable to your age applies.
Additional employment conditions on top of the CAO
The possibility to receive a permanent contract after 7 months
Working with a fixed number of hours per week. Flexible shifts, not a nine-to-five job
The dynamics of the station and fun colleagues
Up to 60% discount at various shops at the station
Possible reimbursement of your travel expenses up to a maximum of €10.50 per day (from 10 km). We do not reimburse parking costs and do not have fixed parking spaces (unless otherwise indicated)
Do you want to combine learning and working (MBO level 3 or 4)? Then there is an opportunity to follow a BBL (work-study) program. Click here for more information on our training page
An induction program (including a buddy system and onboarding app)

Do you want to know more? Then view the Employment Conditions Hospitality CAO | Working at NS here.

The role

Kiosk is the place for fresh snacks and good coffee for travelers who want to move on quickly. As an assistant cluster manager, you help the cluster manager to ensure multiple stores in your cluster run smoothly. You switch easily between the shop floor, planning, and the results of the stores. You work on the floor for about half of your time. This way, you know what is happening and can make immediate adjustments where necessary.

The other half of your time, you are busy with planning, store coordination, team development, and improving results. A varied role, in which you receive a lot of responsibility and truly make an impact on the stores, your colleagues, and the travelers.

What you'll do

You lead at least 50 employees and ensure optimal staffing in a dynamic and complex station environment.
You create a positive working atmosphere and know how to motivate your teams.
You ensure good staffing levels and conduct work meetings.
You monitor the quality, presentation, and customer friendliness of the stores.
You are the point of contact for employees, customers, and safety partners.
You solve problems that floor managers cannot solve themselves.
You actively work in the store and support the team where necessary.
You analyze turnover and cost results and contribute ideas for improvements.

How you'll work

Your schedule is flexible and you will coordinate it together with the manager. You are flexibly deployable both during the week and on the weekend between 05:00 and 00:30.

What you bring

You already have experience in leading and coaching a team, for example in retail, hospitality, or another dynamic environment. You know how to achieve results together while maintaining a good atmosphere.
You derive energy from developing people and guiding their growth
You communicate clearly. You switch easily between different people and engage your team in a positive way
You see what can be improved, think in solutions, and take action
You adapt easily to an environment that is constantly changing
You speak Dutch at B1 level

At NS, we value courage and openness. We believe that different backgrounds and ideas make us stronger. That is why we are looking for an assistant cluster manager who wants to make a difference together with the team and contributes every day to a better travel experience for our travelers.

Apply for this job

A reference check and the creation of a competency profile are part of the application procedure
We find it important that everyone who works with us feels at home. You can see this in everything we do and therefore also in our recruitment policy regarding diversity and inclusion. Read more here.
With this vacancy, we wish to recruit our new colleague ourselves. This is therefore NOT a call for acquisition.

Should you have any questions? Then please contact us at 088 6711330. Or send us a message via WhatsApp at 0630205440.