Jobs in the Netherlands, in English.

Service Advisor in Breda

On-site in Breda·Full-time·Added 1 month ago (last checked 16 Oct)

Louwman Group

99 open roles

Our summary

Work mode
On-site, Breda
Contract
Full-time
Languages
Dutch

Skills

Louwman Group is hiring for this role in several places. This vacancy is in Breda.

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

  • Salary based on knowledge and experience.

  • 24 vacation days + the possibility to purchase additional days;

  • 8% holiday allowance, paid monthly;

  • ADV hours: take them as time off or have them paid out;

  • Discount on Louwman products;

  • Training via our learning environment & Toyota;

  • Growth opportunities within Louwman Group;

  • Dynamic working environment with a dedicated team;

  • Bonus: €1,250 net for referring a colleague.

The role

Are you the type of person who lets customers leave feeling good? As a Service Advisor, you are the face of our workshop in Breda. You communicate easily with customers and mechanics, maintain an overview, and ensure that everything regarding maintenance and repairs is well-organized from A to Z. And you do this together with a friendly and engaged team!

What you'll do

As a Service Advisor, you are the first point of contact for our Toyota customers. You welcome customers upon arrival, listen carefully to their wishes, and know exactly the right questions to ask. You then translate their story into a clear work order for the mechanics.

Throughout the day, you maintain close contact with the workshop and, together with the workshop manager, monitor progress. Is extra work needed? Then you discuss this with the customer and ensure the correct permission is obtained. You keep the customer informed of the activities, expected costs, and schedule.

The administrative side is also part of the job: you create work orders, schedule appointments, order parts, and handle invoicing.

When the customer comes to pick up their car, you review the completed work. You explain what was done to the car, process the payment, and of course, check if everything went according to their wishes.

What do we ask of you?

With your hospitality and customer focus, you make this role a success and score high on customer satisfaction. You are solution-oriented and can think along with the customer. Additionally:

  • you have gained experience in a service advisor role within the automotive industry;

  • you are stress-resistant and clear in your communication.

Hiring process

Do you recognize yourself in this profile and want to become part of our team? Apply directly via the application button or stop by the showroom for an introduction. Do you have any questions? Contact Chahid via 06 15424874

Acquisition in response to this vacancy is not appreciated. We prefer to do the recruitment ourselves!

About Louwman Group

Industry
Automotive
Website
louwman.nl

In their own words

About the company & team

At Louwman Toyota Breda, you will work at a modern location on Huifakkerstraat, where customers can go for the sale, maintenance, and service of Toyota. The branch has existed for over 40 years and moved to its current location in 2023, which, as the first Louwman location, is fully designed according to the new Toyota corporate identity. You will join an enthusiastic sales and aftersales team that is ready every day for customers from Breda and the surrounding region.

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