Jobs in the Netherlands, in English.

Customer Service Officer (24-40 hours)

On-site in Maarheeze·Part-time·Added yesterday

Still open when we checked on 8 Oct

Refresco

36 open roles

Overview

Job details

  • Part-time

    Per the ad.

Requirements

  • Dutch

    The ad asks for Dutch, or counts it in your favour.

Skills

Nice to have

This job advert was originally written in Dutch.

Pay & benefits

What you'll get

  • A market-conform salary based on knowledge and experience;
  • A bonus based on company results of up to 8%;
  • A guaranteed year-end bonus of 3%;
  • An attractive pension scheme (2/3 paid by Refresco);
  • 25 vacation days based on full-time employment.

The role

Customer Service Officer - Supply Chain (24 to 40 hours per week)
Are you looking for a challenging Supply Chain job where you get the chance to develop and grow within a fast-moving organization? For our location in Maarheeze, we are looking for a Customer Service Officer for our Supply Chain department.

What you'll do

What will you do?
As a Customer Service Officer, you are responsible for executing, supervising, and optimizing the order process and the provision of information to the customer. In doing so, you take internal interests (stakeholders) and procedures into account to optimize delivery reliability and customer satisfaction. Additionally, you are responsible for the following activities:

  • Entering and processing customer orders in accordance with established agreements;
  • You are the first point of contact for customers;
  • You are the hub and the escalation point for various stakeholders;
  • Participation in meetings with internal departments for Key Accounts
  • Monitoring stock levels for your own customer portfolio
  • Sending out invoices to customers.

Who are we looking for?

Who are we looking for?
To perform the job successfully, we are looking for a Customer Service Officer who possesses the following skills:

  • At least a higher professional education (HBO) degree in Supply Chain, Logistics, or Business Administration;
  • You have experience with MS Office, SAP is a plus;
  • You are proactive, communicative, and take initiative;
  • You are proficient in both Dutch and English, both spoken and written;
  • Preferably some experience in a supporting role within a logistics/supply chain environment.

What do we offer you?

What do we offer you?
Refresco is a healthy company where we value collaboration and development. You will work with the latest production technologies, and to keep your knowledge up to date, we invest in the training and development of our people. We reward you for this important role with:

About Refresco

Industry
Beverages

In their own words

About the company & team

There is something unique about Refresco. You might not know our name, but you certainly know our products. In North America and Europe, we make drinks for all well-known retailers and A-brands - from bottled water to soft drinks and from juices to sports drinks. We are constantly looking for the next challenge, expanding our horizons and growing our company. That is why we are always looking for people who want to join our team in one of our factories or who want to play a supporting role in one of our offices.

Additional information

As part of our team, you will work in a high-performing team in a fast-paced environment where one day is rarely the same as the next. We help you identify and build upon your strengths, develop your potential, and provide you with the training and space to flourish.

Here is a link to https://www.youtube.com/watch?v=kjpz8BK1BLQ for an impression of the production environment.

Ready to grow? Your drinks on every table!

Is this the challenge you are looking for? Then come by soon for an introduction, the coffee is ready! Click on the application button to respond. Do you have any other questions regarding this vacancy?

Contact Linda Craenen via linda.craenen@refresco.com

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