Channel Acquisition & Continuity Manager

• University-level (WO) working and thinking level.
• Minimum 10 years of experience in strategic and commercial roles.
• Demonstrable experience in developing and managing channel strategies.
• Experience with compliance, supervision, and laws and regulations surrounding telemarketing, online acquisition, and D2D.
• Extensive experience with stakeholder management, negotiations, and decision-making in complex organizations.
• Affinity with entrepreneur target groups, commercial ecosystems, and innovative acquisition models.
• Knowledge of themes such as consent, opt-in, and regulations surrounding commercial accessibility.

• Strong strategic insight.
• Governance and compliance awareness.
• Data-driven commercial judgment.
• Decisiveness.
• Senior stakeholder management skills.
• Independence and role stability.
• Entrepreneurship.
• Change management skills.
• The ability to create connection without hierarchical power.

Don't meet all the bullets? We still cordially invite you to respond.

Of course, as an employer, we also have a lot to offer you. This is what you get from us: 

• A gross monthly salary of at least € 5945,- and at most € 9177,- depending on your work experience, based on 40 hours excluding 8% holiday allowance 

• A fixed 13th month; part of it is paid out monthly and part in January of the following year. Or, you can use it towards a FLEX & BOOST goal of your choice! Click here to read more about it
• An annual individual and collective increase in accordance with our CAO
• € 1500 per year in availability budget that you may use at your own discretion for, for example, training, coaching, and courses
• Flexible days off: our colleagues may decide for themselves (in consultation with the manager) how they manage their leave
• A good work-life balance (such as 2 days in the office, 3 days at home, transition leave, exchanging a public holiday for a holiday of your religious or cultural preference)
• Home office workshop to optimally set up your workspace at home, including a mobile phone & laptop, of course
• 50% discount on our products and services, so you can browse the internet, call, and stream affordably
• Good travel expense reimbursement: you receive full reimbursement for your public transport costs or € 0.23 per kilometer if you travel by car. Prefer to come by bike? Then you can claim our bicycle allowance of € 0.40 per kilometer
• Possibility to purchase a lease bike that KPN contributes to monthly (with an indefinite contract): from city bikes to e-bikes and from racing bikes to speed-pedelecs; you choose what you ride
• Excellent pension conditions: a total contribution of 25% of your pensionable salary, of which KPN contributes 17.5% and you 7.5%

Our belief in technology is great. This becomes even more powerful together with human contact, which is why we would love to meet you!  

Want to know more? Contact our recruiter Quinten; Quinten.wilbrink@kpn.com

At KPN, we have recruitment talent that works together smartly and thus wins. Therefore, acquisition in response to this vacancy is not appreciated. 

As Channel Acquisition & Continuity Manager, you play a key role in developing new commercial channels for KPN SME. You translate strategy into innovative acquisition models, strong partnerships, and scalable initiatives through which entrepreneurs are effectively reached. In this way, you contribute directly to sustainable growth and the future-proofing of our commercial distribution.

You operate within the SME Sales management team and report to the VP Sales SME. You work closely with the senior management of Sales, including Lead Management & Direct Sales, the partner organization, Marketing, and Operations.

Within this environment, you will receive plenty of room to demonstrate entrepreneurship and develop new commercial opportunities. Collaboration is central. Therefore, you work hybrid, with approximately three days per week at office locations in Rotterdam and Ede when you are not on the road to (potential) new partners or channels.

Do you want to convert commercial opportunities into concrete results and make an impact on the reach of thousands of entrepreneurs? Then we would love to meet you.

As Channel Acquisition & Continuity Manager, you are responsible for developing, realizing, and future-proofing the commercial channels through which SME Sales sells. You translate the distribution strategy of KPN SME into concrete initiatives, partnerships, pilots, and acquisition models through which new customers are reached. In doing so, you continuously investigate where new commercial opportunities arise and which collaborations offer access to relevant entrepreneur target groups. You develop business cases, supervise pilots, and ensure successful implementation within the existing sales organization. At the same time, you play an important role in issues surrounding consent, opt-in, and the future accessibility of entrepreneurs within changing laws and regulations. Thus, you provide a direct contribution to sustainable growth and a future-proof channel landscape.

• You develop and determine the strategic vision for channel acquisition within SME Sales.
• You investigate new commercial routes, partnerships, and acquisition models to effectively reach entrepreneurs.
• You translate commercial opportunities into business cases, pilots, and scalable implementations.
• You develop solutions surrounding consent, opt-in, and future-proof commercial accessibility.
• You monitor the performance of new initiatives and steer towards further growth, optimization, and return.
• You work intensively with internal stakeholders and external partners to realize commercial objectives.

This is how you make an impact within KPN and contribute to the growth of SME Sales.

You are a strategic and commercially driven professional who sees opportunities and knows how to realize them. You combine entrepreneurship with analytical ability and feel comfortable in an environment with many stakeholders. Additionally, you are able to translate complex issues surrounding commercial growth, accessibility, and regulation into clear choices and concrete results. You communicate persuasively, move easily at a senior level, and are able to bring others along with your vision. This is how you make a difference.