Manager Operations

Location: Schiphol Rijk
Hours per week: 40
Education level: HBO; WO
Apply until: 31-12-2026

As Operations Manager, you will direct the development of a future-proof operation that supports the growth and ambitions of EPCOR. You will translate the business strategy into a clear operational course and concrete priorities. In doing so, you will bring cohesion between people, processes, capacity, and resources, and you will explicitly look beyond the boundaries of your own department.

You anticipate the further growth of EPCOR, the increasing complexity of the operation, and the development of the product portfolio. You ensure that the organization, working methods, and processes align with this and are developed in a timely manner. Together with the supervisors and in close cooperation with departments such as Engineering, Supply Chain, and Commercial, you will build a safe, high-quality, and result-oriented operation. An operation in which you not only steer towards strong performance today, but also actively shape the organization and capacity needed for tomorrow.

EPCOR - a subsidiary of KLM and part of Air France Industries / KLM E&M - maintains and repairs various aircraft components installed throughout the aircraft, and Auxiliary Power Units (APUs), which start the main engines and provide light and air in the aircraft, for more than 100 airlines worldwide. Want to see what EPCOR does with your own eyes? Watch our corporate film or visit the workshop digitally.

The main tasks and responsibilities of the Operations Manager are:

• Translating the EPCOR strategy into the strategy for the operation and ensuring execution within the operation and adjacent departments;
• Fulfilling an active role within the EPCOR management team and ensuring good mutual coordination and cooperation;
• Providing organizational and hierarchical leadership to the supervisors and the total shop operation, including the design and development of the shop and multidisciplinary cooperation across departments;
• Making proposals for, among other things, policy, investments, production resources, technical developments, and personnel planning;
• Collaborating intensively with Engineering, Supply Chain, Commercial, and other departments on maintenance processes and projects;
• Analyzing bottlenecks and initiating improvements focused on quality, lead time, and costs;
• Bearing ultimate responsibility for health & safety within the operation;
• Coaching, developing, connecting, and motivating employees, with attention to results and cooperation.

You combine strategic insight with decisiveness and have attention for both results and people. You can fathom complex operational and technical issues and know how to convert strategy into concrete objectives and actions. As Operations Manager at EPCOR, you will thrive if you possess:

• At least 10 years of leadership experience, preferably in a technical or industrial environment;
• A completed technical education at HBO or WO level, suitable for the technical and operational context of EPCOR, in the direction of Technical Business Administration, Business Administration, Mechanical Engineering, Supply Chain, or a comparable management direction;
• Extensive knowledge of and experience with Operations within a technical, preferably industrial maintenance environment;
• Demonstrable experience in developing, translating, and implementing strategy into concrete operational objectives and results;
• Experience working within a strictly regulated environment, in which quality, safety, and compliance are central;
• Experience in leading and realizing change and improvement processes within a growing or changing organization;
• Sound knowledge of and experience with operational planning, budgeting, financial control, and monitoring operational performance;
• Knowledge of and experience with quality requirements and safety management systems.

What we offer

EPCOR is known for its family culture. Employee involvement, a positive working atmosphere, and short communication lines are central to this. We offer:

• A market-conform salary matching your experience;
• 40 days off (including ADV);
• Profit sharing;
• Possibility for partial working from home;
• Discount on KLM Group flight tickets;
• An informal working atmosphere with short lines and a lot of collaboration;
• Team activities and events with the whole company.

Additionally, EPCOR has grown strongly in recent periods and has since become 2.5 times as large. With that growth, there remain plenty of technical and organizational challenges in which you, as Operations Manager, can make an important contribution.

Become enthusiastic about the position of Operations Manager? Then upload your CV and motivation letter via our portal. Do you have questions? Then email recruitment@epcor.nl. We are happy to help you further.

We do not appreciate recruitment agencies contacting us regarding this vacancy.