Manager (Service) Operations
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Jobs in the Netherlands, in English.
13,000+ live jobsThis job advert was originally written in Dutch.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Public organizations face complex societal challenges and, at the same time, the challenge of continuously improving their service delivery, execution, and performance. As a Manager Strategy & Operations, you help organizations translate strategic ambitions into concrete improvements in daily practice.
You support clients in improving governance, collaboration, processes, and organizational design. In this way, you contribute to sustainable change and societal impact for citizens, businesses, and public professionals.
As a Manager Strategy & Operations, you lead complex improvement and change trajectories within public organizations. You translate strategy and policy into actionable change agendas and guide organizations through issues regarding governance, operating models, process improvement, performance management, and organizational development.
You are a strategic partner for management teams and senior stakeholders and know how to reduce complex issues to clear choices and concrete results. Additionally, you lead project teams, guide consultants in their development, and actively contribute to the growth of our services and propositions within Public Operations.
As a Manager Strategy & Operations, you are responsible for optimizing operational processes and promoting a culture of continuous improvement within the organization.
Our office in Amsterdam is located in the Zuidas: a vibrant place where many companies are established. In our Cross Towers, no fewer than 1,500 people are welcomed every day upon arrival. For a breathtaking view of Amsterdam, head to the 22nd floor. Collaboration takes on a new meaning through the Wavespace. This High-Tech environment brings clients and colleagues together virtually from around the world.
Shaping your future together with us? | About your application process
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
1 interview
Within the Operations department, we apply our expertise to support organizations in optimizing their operational processes. We believe that systems thinking is essential to understanding the interdependencies between different departments and processes. With our knowledge of process improvement methodologies such as Lean and Six Sigma, we not only help our clients with strategic recommendations but are also actively involved in the execution of improvement initiatives. Together, we work on increasing productivity and achieving objectives.
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