Process Analysis & Compliance Internship

Vacancy type: Internship
Location: Schiphol Oost
Hours per week: 40
Education level: HBO; WO
Apply until: 18-11-2026

Are you an analytical and precise HBO or WO student, ready to make a crucial contribution to the operational excellence and safety standards of KLM? Dive into our internal business processes, map out the organizational structure with precision, and help us ensure compliance with the strict EASA Part 145 and Part 147 regulations. This is your chance to apply theory directly into practice within the dynamic and highly regulated aviation sector, surrounded by a social and diverse team.

This internship offers a unique behind-the-scenes look at an international aviation organization. Your core mission is to thoroughly analyze, document, and optimize our internal business processes, with a focus on EASA compliance:

• Process Analysis & Mapping: You will map out the current internal business processes of our department. This includes visualizing workflows and identifying the functions and departments involved.
• Mapping Hierarchy: You will investigate the organizational structure and responsibilities associated with these processes. Who does what, who holds ultimate responsibility, and how is this secured?
• Documentation: You will accurately describe processes that are currently undocumented or incompletely documented, from start to finish.
• Testing & Validation: You will test existing process descriptions against the actual working methods on the floor. You will identify any discrepancies and determine whether they meet the requirements of EASA Part 147 and Part 145.
• Compliance check: You will verify whether the processes and the associated documentation comply with the specific regulations applicable to our department as a recognized EASA Part 147 (training) and Part 145 (maintenance) institute.
• Improvement Proposals: Based on your analysis and findings, you will formulate concrete and substantiated improvement proposals to make processes more efficient, transparent, and compliant.
• Stakeholder Management: You will work closely with various colleagues at different levels, interview experts, and collect information to obtain a complete picture and create support for any potential changes.

You will become part of the KLM Technical Training Centre, a crucial team within KLM, operating under strict EASA Part 147 and Part 145 regulations. This is a close-knit and social department where men and women from diverse backgrounds and nationalities work together toward a common goal: ensuring the highest level of safety and quality. We believe in an open and collegial atmosphere...

We are looking for someone who is curious and structured and is not afraid to ask questions. You find it interesting to figure out how things actually work and you easily establish contact with different people. You can work independently, but also know when to involve others.

• You are pursuing an HBO or WO degree, in the direction of process optimization and organizational structures;

• You enjoy improving (work) processes;

• You communicate easily and dare to approach different stakeholders;

• You are curious and dare to ask critical questions if something is not clear or logical;

• You can distinguish between what is written on paper and how the process is actually carried out in practice;

• You can translate complex information into something that is clear, easy to use, and fits within the organization;

• You take responsibility for your own project and can work independently;

• You have a good command of the Dutch and English languages.

KLM offers you a very educational experience in a dynamic organization in which you will play an important role. You can develop yourself strongly in this internship, both personally and professionally. Additionally, this internship offers you the opportunity to build your network, as you will be sitting at the table with many different KLM employees!

Another advantage of an internship within KLM is the association by and for interns; KLM Taxibaan. This association expands your network and provides pleasant events and interesting excursions within the KLM organization. There is also an internship allowance.

Then don't wait any longer, and apply for the 'final boarding call' on 18-11-2026! You do not need to write a motivation letter; during your application, we will ask you some targeted questions. You will hear from us within two weeks of the closing date of the vacancy.

Did you know that according to research, women are less likely to apply than men if they do not meet all the job requirements? A shame. Because as far as we are concerned, 'the perfect candidate' is a myth. So, do you have the drive to still grow in some aspects of this role? We look forward to your application.

If you want to know more about the internship position, please contact the hiring manager, or email the recruiter for questions about the application procedure. In both cases, do not forget to mention the vacancy number: #22651. At KLM, we believe in the power of diversity. Do you want to read more about this topic? View our statement.

Marco Steinmetz: MH.STEINMETZ@TD.KLM.COM

Jillian van Langen: JILLIAN-VAN.LANGEN@KLM.COM

We do not appreciate recruitment based on this vacancy.