Inside accountmanager

Do you think you can make a significant contribution to the further growth of our organization? Do you want to develop yourself in the field of ICT and Sales? Read on quickly!

"Working in the sales team at Hostnet means variety every day, collaborating in an energetic and driven team, and continuously striving to achieve both personal and commercial goals. Due to the contact with diverse customers, from freelancers to large organizations, the work remains dynamic, educational, and challenging."- Nedlloyd- Sales Director Benelux.

• Working in one of the most beautiful locations in Amsterdam: next to Central Station with a wide view over the IJ;

• A great lunch arrangement at the office;

• Discount on Hostnet products;

Helping entrepreneurs with their online ambitions, that is our mission. Because we believe that every entrepreneur can be successful online and can continue to grow.

At Hostnet, we make online success possible for our customers. We do this in a reliable, committed, and simple way, so that our customers can focus on their business. With our teams, we facilitate our customers in hosting, designing, building, and maintaining websites and webshops. We are now doing this as part of group.one, a leading, international hosting organization with:

• More than 2,900,000 registered domains;

• More than 2,000,000 customers in 149 countries;

• More than 1,000 employees with more than 40 different nationalities;

• 10 major brands on the European market.

The Dutch branch, group.one Netherlands, consists of the brands Hostnet, one.com, and Antagonist. The offices are located in Amsterdam and Enschede. At group.one, we are consciously working on diversity and equality. We attach great value to an inclusive working environment, where everyone can be themselves and feel at home.

Online success means powerful hosting solutions. And that is exactly what Hostnet focuses on with the Account Management department. To offer our customers lightning-fast hosting.

As an Inside Sales Representative, you call customers daily where hosting problems are noticed. You engage in conversation with them to find out if they are also experiencing problems or have a need for a better hosting solution. This way, you can advise on settings, caching, and alternative packages. Together, you arrive at the solution that best fits the website and the customer's wishes.
You qualify potential customers for an upgrade/upsell/cross-sell: for example, is a webshop not performing well because a customer has too small a data package? Through consultative selling, you provide the best solution for the customer. If you cannot do this yet, we will teach you! You use internal and external tools to identify customer problems and think along about solutions. You do this not alone, but in a close-knit team.

With your team, you hold a stand-up several times a week to discuss the week and share the best approach with each other. After all, there is a team target, which is why good collaboration is extremely important. You help each other achieve goals and, together with your team, create a pleasant working atmosphere! There is also plenty of room for coaching sessions, so you can continuously improve and further develop yourself. Do you have a 'work hard - play hard' mentality? And do you enjoy occasionally seeking out some fun with your colleagues outside of work as well? Then you will fit right into the team!

Your work is not limited to Hostnet - we are part of group.one - with the same mission. Do you excel in your work? Then there are many opportunities to grow into Sales roles within Hostnet but also within group.one!

• You are available 40 hours per week, which you primarily perform at the office;

• You speak fluent Dutch;

• You have experience in customer service or you possess customer-oriented skills; experience in telephone sales is a clear advantage;

• You can empathize well with the customer and offer the customer advice in a professional manner;

• You have a passion for communicating with customers; you do this every day, all day long.

In addition, you are a team player who wants to acquire new skills and is looking for ways to grow. You are able to learn what is successful and like to share that approach with your team members.

After your application, we will contact you within a few days for a telephone screening. Is that positive from both sides? Then we will plan a first interview. In the event of a good match, we would like to invite you for a second interview in which we conduct a sales roleplay. Are we all enthusiastic after that? Then we would like to make you a suitable offer and hope to welcome you to our team soon.

We welcome talent in all its diversity. Your gender, background, age, beliefs, or personal story do not determine your opportunities here. What counts for us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration flourish. We believe in supporting your personal and professional growth and recognize you both as an individual and as a valued team member.

We want to continue growing together with you and look forward to getting to know you!

We attach great value to an inclusive and fair application process. Therefore, you apply anonymously, so that we can focus on your skills, experience, and potential, regardless of your background or identity. Personal data such as your name or photo are not visible during the first phase of the process.