Inside Sales & Telesales Specialist- Albyco

• An active commercial sales role with a strong focus on customer contact, telesales and revenue growth.
• A high level of personal responsibility and plenty of scope to take initiative.
• A challenging role within a growing international organisation that is part of Ricoh Europe.
• An informal working environment with open communication and enthusiastic colleagues.
• A competitive salary based on your knowledge and experience.
• Attractive additional benefits.
• A laptop and mobile phone.
• Opportunities for personal development and commercial sales training.
• An organisation where entrepreneurship, customer focus and collaboration are at the heart of how we work.

Employment type: Full-time (40 hours per week)

Ricoh prepares your workplace before you start working. We help the working Netherlands by optimizing business processes, adopting hybrid working, and setting up a flexible IT infrastructure. Safe, smart, and sustainable. Our approach is internationally recognized: Ricoh is featured in the Gartner Magic Quadrant, is part of the Global 100 Most Sustainable Companies, and has been named one of Forbes' World's Best Employers.

Working at Ricoh

At Ricoh, you work for an organization in motion. You have control over your own growth path and make a real impact. For customers and for the world around us. We enable people to work easier and smarter, with a focus on what truly matters. You will receive space in your role, your career, and your work-life balance.

Space to grow and be yourself
At Ricoh, it is all about you and your job satisfaction. When you do what suits you, you can achieve your best. That is why we support you in your development and create a work environment in which you can grow and be yourself.

You will receive the trust and the space to share your ideas, approach things differently, and work together with colleagues on better solutions. In an environment where attention is given to growth, collaboration, and responsibility.

Are you looking for a place where you are listened to, where your development is central, and where your work truly matters? Then you will feel at home at Ricoh.

Albyco is a leading supplier of machinery, consumables and end-to-end solutions for the digital graphics industry, label production and print finishing. Since 2023, Albyco has been part of Ricoh Europe. From our location in Breda, we serve customers across Europe with a broad product portfolio, exclusive distribution brands and our own technical service team.

Our team consists of approximately 30 enthusiastic colleagues. To strengthen our commercial team, we are looking for a driven:

As an Inside Sales & Telesales Specialist, you will be responsible for managing, developing and growing your own customer portfolio. You will be in daily telephone contact with both existing and prospective customers and will have a genuine passion for direct sales.

You will advise customers on our products and solutions, proactively approach them with commercial offers, actively follow up on leads and quotations, and independently generate additional revenue.

Telesales and direct selling are an important part of this role. Rather than waiting for customers to contact you, you take the initiative. You proactively call customers, identify sales opportunities and turn these into confirmed orders.

You are both a strong relationship manager and a salesperson. Upselling, cross-selling, re-engaging existing customers and proactively pursuing commercial opportunities by telephone will all form part of your day-to-day responsibilities.

Working closely with our field sales, logistics and service teams, as well as our suppliers, you will help deliver an excellent customer experience and build long-lasting customer relationships.

Alongside your commercial responsibilities, you will ensure that quotations, orders and customer information are processed accurately, helping the entire sales process run smoothly.

• MBO+ level of education and/or professional experience.
• Previous experience in a commercial telesales or sales role within a trading company is essential.
• A strong commercial mindset and enthusiasm for proactively contacting customers and creating sales opportunities.
• A results-driven approach, with motivation to generate revenue and achieve commercial targets.
• The ability to work accurately and in a structured way.
• A customer and service-focused approach.
• Strong communication skills.
• A good command of Dutch and English. German and/or French would be an advantage.
• Experience using Microsoft Office and ERP systems.
• An interest in e-commerce, webshops and social media platforms would be an advantage.
• The ability to manage different activities effectively while maintaining a clear overview.
• A proactive approach and the ability to work well as part of a team.

For your commitment, you can count on a culture built around four pillars.

Love to Connect

You are part of an international organization in which openness, collaboration, and inclusion are central. Across teams, roles, and countries, you work together with colleagues who listen to you, involve you, and encourage you.

Love to Grow

We find your development important. You will get access to training, mentoring, and career opportunities, both within and outside your role. This allows you to continue developing yourself and stay ready for the future.

Love to Give Back

You will get the chance to contribute to initiatives that go beyond your daily work. Think of volunteer work, sustainability projects, and activities that align with our social commitment.

Love to Succeed

We achieve success together. You can count on fair compensation, flexibility, and recognition for your commitment. Both large and small achievements are seen and appreciated.

Ricoh is an employer that offers equal opportunities. We believe that different perspectives make us stronger and we welcome applicants with diverse backgrounds, experiences, and identities. Our choices are based on talent, experience, and potential.

Do you need support or adjustments during the application process? Let us know. We are happy to think along with you.

Do you want to work in a place where you make the difference?
Apply now and find your place at Ricoh.