Working Student - Customer Contact

• Availability of 16-24 hours per week.

• Basic knowledge or experience of customer contact, for example in a call center, customer service, hospitality, or retail (service-oriented).

• Insight into how to help customers professionally and in a service-oriented manner.

• Good command of the Dutch language, both oral and written, to convey information clearly and error-free.

• Willingness to learn financial knowledge.

• On the job, we will teach you the knowledge of pensions, insurance, and laws and regulations.

• We like to invest in training and guidance so that you develop the necessary product knowledge and skills.

You will get approximately 900 colleagues who all believe they work at a special company. You will get the opportunity to make a significant contribution to the socially relevant theme of pensions. We ensure that your pension is well-arranged, so that you can enjoy your old age without worry.

You get the chance to truly make a difference when it comes to sustainability, because we have been setting the tone in our business operations and our investments for years. Naturally, you will get a (flexible) workplace at one of our offices that belong to the top 7% in the world, truly.

In exchange for your commitment, talent, and skills, in addition to your salary, you receive a holiday allowance and a thirteenth month, 27 vacation days (based on a 36-hour contract), and a public transport card or travel allowance (if applicable) for the days you come to the office. And, not unimportantly, we believe, you receive a good training budget every year, so you can continue to develop yourself. This gives you the chance to grow, within our company or beyond.

At the Personal Solutions sales team of Zwitserleven, you will work together with experienced professionals who know how to achieve results. From day one, you will be part of a driven team where performance and fun go hand in hand. Work hard, play hard is not a slogan here, but the daily reality.

You will learn from the best, build valuable sales skills, and receive responsibility in an environment with an open, energetic atmosphere. We celebrate successes together, just like team outings and drinks.

You will speak to customers in a friendly and professional manner and ensure correct, complete, and clear answers. With your communicative skills and growing knowledge, you will actively work towards high customer satisfaction. No question is left unanswered: you think along, look into it, and ensure that the customer can proceed with confidence.

What makes this work extra fun?

• You develop strong conversation and writing skills

• You build substantive knowledge in financial services

• You work in a team in which quality, care, and customer orientation are central

Are you looking for an interesting side job alongside your studies, in which you can further develop yourself in professional customer contact? Does this sound like something for you? Then we would love to get in touch with you!