Administrative Assistant Urology Outpatient Clinic

As an administrative assistant at the Urology outpatient clinic, you are an important point of contact for patients, doctors, nurses, and referrers. You combine patient contact with scheduling and medical administration. In doing so, you maintain an overview, even when multiple questions and tasks come your way at once.

Your duties include

• Receiving patients at the desk and ensuring a welcoming reception.
• Scheduling appointments at the desk, by telephone, and via InBasket.
• Answering questions from patients, healthcare professionals, and referrers via telephone and email.
• Managing worklists and ensuring that appointments are scheduled timely and correctly.
• Processing incoming mail and contributing to a neat and welcoming waiting area.

What do you bring?

You work accurately, can switch well between different tasks, and enjoy having a lot of contact with patients and colleagues. Even when it is busy, you maintain an overview and set the right priorities.

In addition, you have:

• at least an MBO level 4 diploma, preferably in an administrative field;
• experience with digital systems and you quickly master new applications;
• a good command of the Dutch language;
• strong organizational skills and an accurate way of working;
• a customer-oriented, flexible, and stress-resistant attitude.

What do we offer you?

• A one-year contract with a view to a permanent contract.
• Classification in salary scale 5: € 2,744 to € 3,636 gross for a full-time employment (depending on education and experience). Additionally, you receive an 8.3% year-end bonus. Calculate your net salary here.
• Vacation hours: 194.4 hours per year for a full-time employment and the possibility to save up hours.
• 100% public transport reimbursement. Do you come by walking, cycling, or by car? Then you will receive a reimbursement of €0.21 per km (for the car, a maximum of 40 km one way applies).
• Do you come by bike? Make use of our good bicycle scheme.
• Pension accrual at ABP, of which we pay 70% of the premium.
• Free and unlimited access to training courses, including GoodHabitz, in our learning environment.
• An active staff association and Jong Amsterdam UMC association, both of which organize fun (sporty) activities and events.