Servicemanager in Breda

Are you an experienced Service Manager with a passion for the automotive industry and ready for the next step in your career? For our branch where the brands Fiat, Jeep, and Alfa Romeo are central, we are looking for an enthusiastic and driven Service Manager.

In this position, you are an important link within the aftersales organization. You are the point of contact for our Service Advisors, maintain an overview of the daily activities, and work together with the team to ensure our customers can rely on excellent service and quality.

As a Service Manager, you combine customer focus with coordination, operational insight, and team guidance. You ensure that daily service activities run smoothly and that both customers and colleagues know where they stand. Your duties include:

• Acting as the first point of contact for Service Advisors and supporting them with complex customer questions and situations;

• Coordinating and monitoring work orders, maintenance appointments, and the daily schedule;

• Advising customers on maintenance, repairs, and suitable solutions for their Fiat, Jeep, or Alfa Romeo;

• Monitoring the progress and quality of the work within the workshop;

• Supporting, guiding, and coaching Service Advisors and contributing to their personal development;

• Thinking along about improving workshop processes, efficiency, and customer satisfaction;

• Monitoring the correct administrative handling of work and invoicing;

• Handling customer questions and complaints and ensuring a suitable solution.

You are an experienced automotive professional with a strong service-oriented attitude. You know how an aftersales organization works, can switch effectively between different tasks, and know how to motivate and support colleagues in a positive way. Additionally, you possess:

What do we offer you?
As an experienced professional, we offer you the chance to make a difference and apply your knowledge within a close-knit team:

• A challenging role in which you fully utilize your experience and help the service team grow;

• An enthusiastic, driven team with a pleasant Brabant working atmosphere;

• A good salary appropriate to your knowledge and experience;

• Growth opportunities within the organization;

• Access to the Van Mossel Academy for training, courses, and workshops;

• Bicycle lease plan, discounts on sports subscriptions, and a good pension scheme;

• A dynamic job within a fast-growing organization where your expertise counts.

Are you ready for the next step as Service Manager? Apply directly via our website. We would love to meet you!