Senior Account Executive

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We are seeking a results-driven and customer-focused Senior Account Executive to manage and grow a portfolio of small, medium, and enterprise-level customers within UPS. This role combines both business development (conversion) and account growth (penetration), requiring a balanced approach to acquiring new customers while expanding existing relationships.

In this position, you will be responsible for identifying and securing new business opportunities, strengthening customer relationships, and driving profitable revenue growth across your assigned territory. As a trusted advisor, you will work closely with customers to understand their transportation and supply chain needs while collaborating with internal teams to deliver outstanding service and long-term value.

• Drive new customer acquisition through prospecting, lead generation, qualification, and conversion of opportunities within the assigned territory.
• Grow and develop an existing customer portfolio by increasing share-of-wallet, identifying cross-sell and upsell opportunities, and expanding UPS solutions adoption.
• Build and maintain strong relationships with decisionmakers and key stakeholders across multiple customer organizations.
• Develop and execute strategic account plans to achieve revenue, retention, and growth targets.
• Conduct customer reviews and business planning sessions to identify opportunities for continuous improvement and value creation.
• Collaborate with Operations, Customer Service, Marketing, and Solutions teams to ensure a seamless customer experience.
• Manage the full sales cycle, including prospecting, solution development, proposal generation, negotiation, and closing.
• Monitor customer performance metrics and proactively address challenges that may impact customer satisfaction or growth.
• Maintain an accurate sales pipeline and forecasting discipline through CRM tools.
• Stay informed on market trends, competitive activity, and industry developments to identify new growth opportunities.

• Typically, 4-8 years of experience in sales, business development, account management, or customer-facing commercial roles.
• Proven track record of achieving revenue growth through both new business acquisition and account penetration. Larger opportunities landed is an advantage.
• Experience managing a territory and maintaining a balanced focus between hunting and farming activities.
• Strong consultative selling and negotiation skills with the ability to influence stakeholders at multiple levels.
• Demonstrated ability to manage customer relationships while identifying and converting new opportunities.
• Comfortable analyzing data and translating insights into actionable growth strategies.
• Excellent communication, presentation, and stakeholder management skills.
• Self-motivated, results-oriented, and able to work effectively in a fast-paced environment.
• Experience within logistics, transportation, supply chain, or B2B services is preferred.