Jobs in the Netherlands, in English.

Online Sales Specialist

On-site in The Hague·Full-time·Added 6 months ago (last checked 26 Oct)

Louwman Group

124 open roles

Our summary

Work mode
On-site, The Hague
Contract
Full-time
Languages
Dutch

Skills

Nice to have

This job advert was originally written in Dutch.

Requirements

What we're looking for

  • You are available full-time (40 hours per week)

  • You have an MBO level of work and thinking

  • You have at least 1 year of experience in a call center, customer service, sales, or another customer contact role.

  • You communicate clearly, professionally, and customer-oriented

  • You have excellent command of the Dutch language

  • You work in a structured manner and can easily switch between different tasks

  • You are commercially minded and dare to ask follow-up questions

Nice to have

  • Affinity with mobility or automotive is a plus

  • You are willing to work on Saturdays (occasionally)

Pay & benefits

What you'll get

  • Salary appropriate to your experience

  • 24 vacation days with the possibility to purchase extra days

  • 8% holiday allowance, paid monthly

  • Discount on products and services within Louwman

  • Trainings and courses via our own learning environment and Toyota

  • Growth opportunities within Louwman Group

  • A dedicated team and a dynamic working environment

  • Net bonus of €1,250 for referring a new colleague

The role

Are you commercially minded, a strong communicator, and do you get energy from customer contact? Are you looking for a role in which you follow up on inquiries and work closely with branches and sales teams? Then this is a great next step.

As an Online Lead & Sales Specialist, you are the first point of contact for potential Toyota and Lexus customers. You ensure that online and telephone inquiries are handled quickly, correctly, and personally. Think of brochure requests, test drives, and showroom appointments. Thanks to your approach, the customer knows exactly where they stand and the right colleague comes into view at the right time.

You work from a central role, but are in continuous contact with our branches. Because of this, you are truly the connecting link between the customer, sales, and management.

What you'll do

Your most important task? Ensuring that online leads are followed up and converted into concrete customer appointments. You have daily contact with potential customers who are interested in Toyota or Lexus. You actively call them to discuss their wishes and make appointments for a test drive or showroom visit.

But you do more than just outbound calling. You are also the point of contact for customers who contact you by telephone with a sales question. Additionally, you handle customer inquiries via email and chat and ensure that every customer quickly reaches the right person, branch, or online environment.

You ensure that customer data is entered neatly and completely into the systems and coordinate regularly with sales teams and branch managers. Do you see commercial opportunities or improvements in the lead process? Then you raise the alarm.

Requirements

Will you become the point of contact for our online customers?

Hiring process

Do you recognize yourself in this profile and do you want to become part of our team? Apply directly via the application button or stop by the showroom for an introduction.

Acquisition in response to this vacancy is not appreciated. We prefer to do the recruitment ourselves!

About Louwman Group

Industry
Automotive

In their own words

About the company & team

Louwman Group is one of the largest mobility organizations in the Netherlands. We are active in sales, maintenance, lease, and mobility solutions for brands such as Toyota, Lexus, and Suzuki. Collaboration, forward-thinking, and delivering quality for the customer are central to everything we do.

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