Senior Account Manager | Toxic

On thousands of workplaces in the Netherlands, hazardous substances are handled daily. This can be done safely if you know what you have, what it does, and which regulations apply. That is where Sdu Toxic helps organizations. Toxic is the most complete SaaS solution for laws and regulations regarding hazardous substances in the Netherlands. With it, organizations register their substances, assess exposure, record measures, and inform their employees. In this way, we help QHSE professionals to let people work safely and to comply with occupational health and safety legislation. Behind Toxic stands a team with in-depth knowledge of chemical products and the associated regulations. And a successful marketing and sales team that ensures more and more organizations find us.

Toxic is part of Lefebvre Sdu, which has been building legal and tax expertise for 200 years, and Lefebvre Group, the European leader in that field. Demand is growing. Our Inside Sales and marketing staff are scheduling more appointments than we can currently finalize. Therefore, we are looking for a Senior Account Manager who can turn those conversations into customers.

You are the face of Toxic. For the safety experts, managers, and boards working with us, you will become the person they know and trust. You will get to know their organization, listen to what is happening, and think along about what they need. In this way, you build relationships that last for years, and Toxic grows along with your customers.

• You get to know your customers: their people, their processes, and what is happening within them. In this way, you become their fixed point of contact and think along about the next step.

• Every new relationship begins with a good conversation. Inside sales and marketing schedule the appointments, you prepare and discover what an organization needs. Additionally, you seek out new opportunities yourself.

• In your demos, you show how Toxic works and what it delivers. Does the demand go beyond the standard platform? Then you work with colleagues to develop a custom solution, including API connections and AI applications.

• You build relationships with safety experts, purchasers, and management, bring their interests together into one proposal, and close deals with a higher deal value.

• With strategic account plans, you maintain an overview of your most important customers. You see opportunities for up-selling and cross-selling and recognize retention risks early. Together with Customer Success, you ensure that new customers get off to a good start.

• You keep your pipeline and forecast up to date in Salesforce and share what you hear from customers with marketing and product.

• As a senior, you are a mentor and sparring partner for fellow account managers.

You are someone with whom customers feel heard. You listen well, ask the right questions, and translate a complex issue into a clear proposal. You do not need to know the hazardous substances market yet. What you do bring is experience in building customer relationships and an interest in software.

• You have several years of experience as an account manager, preferably in SaaS or with digital solutions.

• You have an interest in software and want to understand how a platform like Toxic works, including API connections and AI applications.

• You build relationships with multiple stakeholders simultaneously and master the full sales process, from the first introduction to the signed contract.

• You manage by data and hit your targets, with new customers and within your own portfolio.

• You speak and write fluent Dutch.

• You do not need to know the market yet. You will learn about customers, substances, and regulations from us, from colleagues who know the profession inside out.

You are signing up for a role that fits your ambition. You will work on larger deals, build your own network, and develop yourself within a growing SaaS team. You will do this within Lefebvre Sdu, a legaltech company with 200 years of knowledge and the energy of a scale-up. In return, you get:

• An onboarding period in which you get to know Toxic, the market, and our customers.

• A place where you have influence on the approach, the processes, and the direction from day 1.

• Colleagues with in-depth knowledge of substances and regulations, from whom you learn every day.

• Growth opportunities to Team Lead, Key Account Manager, or Proposition Manager.

• A salary starting from €4,477 per month, based on a 36-hour work week.

• A variable bonus scheme that can amount to up to 30% of your annual salary.

• 23 vacation days and a personal choice budget of 12%, of which 8% is holiday allowance and 4% is freely spendable on extra vacation days or salary.

• A good pension scheme via PGB, including supplementary partner insurance.

• A lease car or a travel allowance of €0.25 per kilometer, and an attractive bicycle scheme. For a travel distance under 10 km or above 60 km, an adjusted scheme applies.

• Home office allowance and hybrid working: count on 2 days per week in the office in The Hague.

Curious how Toxic works? Take a look at toxic.nl/en. We would love to tell you more about the team and the role. Send your CV and you will hear from us within 2 working days. Any questions first? WhatsApp or call Mak via +31 6 18 60 98 89.