Customer Service Intern – starting February 2027

This internship is an excellent fit for someone who likes to take responsibility and think along. Additionally:

• You are following an AD, HBO, or WO degree such as business administration, international business, retail management, commercial economics, or a people-oriented study.

• Available for at least 24 hours per week.

• A sense for data, processes, and improvements; you are here to make a difference.

• Eager to learn; you enjoy taking on diverse tasks, are ambitious, and curious.

• Fresh energy: you are eager to see a lot, dare to share your opinion, and are proactive.

• Team player. Whether with your direct colleagues or colleagues from other divisions, you enjoy working together.

• Professional command of the Dutch language and good knowledge of the English language. Do you speak fluent French, German, Spanish, or Italian? Bonus!

The opportunity to do an internship within a fast-growing international company. Additionally:

• The chance to organize your internship so that you have a steep learning curve, can discover a lot, and can make a contribution in practice.

• An ambitious organization full of knowledge to teach you everything about the profession.

• A place where you can do an internship for one or two semesters, gain practical experience, and potentially also carry out a project.

• An internship allowance of € 450,- per month (based on 40 hours per week).

Do you want to learn how customer contact and the associated processes and systems really work? Get all the space you need in a fast-growing international company!

Our department is fully in development, with plenty to discover and improve during your internship.

You will be part of our Customer Service team and help customers before, during, and after their purchase: with a question about an order, advice on a product, or because something is not working as expected. You will receive good guidance and increasing responsibility as you progress through your internship.

Once you have mastered the basics? We find it important that you look at how our service and processes can become smarter and better. Do you see something that could be improved? Then that is exactly what we want to hear. Additionally, you will contribute to how we utilize data, technology, and AI within Customer Service.

• Helping customers via email, chat, and telephone with questions about orders, deliveries, products, and service.

• Searching for suitable solutions for customers together with colleagues.

• Administratively processing customer inquiries and collaborating with other departments to handle them properly.

• Identifying common questions and thinking along about improvements in our customer communication.

• Getting acquainted with how we utilize data, technology, and AI within Customer Service.