European Key Account Manager

• Completed HBO or university degree (for example, business administration or similar)

• 5-10 years of relevant work experience within hospitality, preferably within hotel chains and/or convenience "on-the-move" concepts

• Experience in sales and key account management, preferably in an international environment

• Accustomed to operating in a cross-functional team and sensitive to 'cultural differences'

• Strong analytical skills, experience with data analysis, proficient in Microsoft programs, and strong in presenting

• Commercially driven, proactive, and result-oriented

• Excellent communication skills

• Strong in relationship management and stakeholder management

• Knowledge of the Value chain and a holistic approach to the business

• Fluent and strong expression skills in English (oral and written)

• Willingness to travel internationally, in possession of a driver's license

At Essity, you get the chance to make an impact in a European role within a dynamic and growing market. You will work in an entrepreneurial and innovative environment where collaboration is central and there is plenty of room for personal development and growth opportunities. Naturally, we also offer a competitive benefits package.

We are looking for a European Key Account Manager who is responsible for further expanding strategic customer relationships within the hospitality sector in Europe. In this international role, you will combine commercial insight with strong relationship management skills and contribute to sustainable growth and profitability. You will work in a dynamic environment where collaboration, innovation, and entrepreneurship are central.

About the role

The European Key Account Manager (f/m/d) is responsible for managing strategic European accounts within the hospitality sector, with a focus on hotel chains and convenience "on-the-move" concepts. You are responsible for developing, expanding, and maintaining profitable customer relationships and contributing to the realization of growth and return objectives.

The main geographic focus lies on Europe. Due to the international nature of the customers, strong global alignment is essential.

The location is Zeist and/or Diegem, with regular travel being part of the position.

We are looking for people who embody our values, are not afraid to take on challenges, to innovate, to experiment, and to work at a high pace. We are always looking for ways to improve our products and ourselves. If you recognize yourself in this, we would love to talk to you,

In this role, you report to the Sales Manager.

• Developing and realizing an international customer strategy, aligned with local input for assigned international accounts, and ensuring clear communication of strategies, objectives, and priorities towards various stakeholders.

• Drafting and implementing strategic account plans; identifying, evaluating, and prioritizing new business opportunities and continuously managing the pipeline via CRM

• Implementing the channel development strategy (customer and portfolio expansion)

• Identifying commercial opportunities and risks based on customer and market analysis and sharing these with internal stakeholders

• Advising customers on suitable products and services (value propositions)

• Leading European negotiations including terms, product offering, and pricing, in line with the overarching product and pricing strategy and guidelines for assigned international accounts, as well as providing input and, where necessary, direction to local negotiations or local implementation

• Building and maintaining strong, long-term customer relationships

• Ensuring and further developing sustainable relationships with local sales organizations working with the assigned international accounts as an internal Subject Matter Expert (SME) and specialist for their international accounts, and actively stimulating best practices between countries via networks.

• Responsible for the P&L of assigned international accounts.

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