Jobs in the Netherlands, in English.

ServiceNow Support Engineer

On-site in Amsterdam·Part-time·Added 3 months ago

First posted 3 months ago, still open when we checked on 9 Oct

DEVOTEAM

18 open roles

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Overview

Job details

Part-time
Per the ad.

Requirements

Dutch
The ad asks for Dutch, or counts it in your favour.

Skills

Nice to have

This job advert was originally written in Dutch.

Requirements

What we're looking for

At least 2 years of professional experience in an IT Support role, with a strong focus on ServiceNow or similar tools.
An ITIL certification.
Excellent problem-solving and analytical skills, with a methodical approach.
Strong communication skills in Dutch (written and verbal). This is currently a need to have for our current clients!
The ability to work independently and set priorities in a dynamic environment.
A proactive attitude, and you eagerly seize the opportunity to obtain ServiceNow certifications.

A plus is if you possess:

Nice to have

Basic knowledge of JavaScript, HTML, CSS, and GlideScript.
ServiceNow Certified System Administrator (CSA) is a major plus.
Additional ServiceNow certifications (e.g., CIS-ITSM, CIS-HRSD).

The role

As a ServiceNow Platform Support Specialist, you play a crucial role within our IT team.

You are our internal expert who optimally supports and maintains the ServiceNow platform, ensuring client organizations continue to run smoothly.

Thanks to your technical knowledge and problem-solving approach, you contribute to excellent customer satisfaction.

What you'll do

Daily management of the ServiceNow platform: incident, problem, change, and release management.
Performing configurations and customizations based on client requirements.
Collaborating with various teams to map out client needs and implement solutions.
Drafting and maintaining technical documentation and user manuals.
Keeping systems up to date with minimal disruption during updates and upgrades.
Monitoring application performance and resolving technical issues quickly and adequately.
Supporting and training end users for optimal use of ServiceNow.

Qualifications

What do we offer you?
Our employment benefits package includes, among other things:

Good primary and secondary employment conditions (excellent salary, bonus, lease car etc)
A personalized career development plan with specific training in soft & hard skills and certifications tailored to your field
We will facilitate all possibilities to let you grow as a thought leader by sharing knowledge and vision through blogs, keynote sessions and more
The possibility to work abroad for 4 weeks, in consultation with your team/manager
Internal community knowledge-sharing sessions where you learn and have fun, from our bi-weekly Tech Thursdays to KISSes (Knowledge & Information Sharing Sessions)
Finally, we are proud to welcome new people into our open and accessible culture

About DEVOTEAM

Founded: 1995
Employees: 10,000–15,000
Headquarters: Levallois-Perret, France
Website: devoteam.com

In their own words

About the company & team

We are Devoteam, an AI-driven tech consultancy with more than 11,000 tech experts, spread across 25 countries in Europe and the Middle East. At Devoteam, we believe strongly in the power of technology, with AI central to our approach. We work together with leading partners such as Google, Microsoft, AWS and ServiceNow. In the Netherlands, we have approximately 400 experts and specialize in Cloud, Cyber, Data and AI.

At Devoteam, you become part of a close-knit community of Tech Enthusiasts. We offer a culture in which innovation is encouraged and where talents and experienced professionals grow together. We are proud of your unique background and support you in your personal development. Because we believe in decisiveness, we do not like unnecessary hierarchy and rigid processes. Our dynamic world is constantly changing, and you change along with us.

Additional information

For more information about this vacancy, you can contact Leonardo Eugster via nl.recruitment@devoteam.com.

A background check using publicly accessible information and business social media, can be part of the hiring process.

All open roles at DEVOTEAM