Team Lead Assistants (Secretariat)

• A position for 0.8–1.0 FTE (30–37.5 hours per week), depending on your availability;
• A challenging position within a leading law firm;
• The opportunity to further develop yourself in a professional and dynamic environment;
• A 13th month as part of your annual salary;
• Attractive employment conditions matching your experience and expertise;

As Floor Lead Business Support, you play a key role in the daily management and coordination of the assistant (secretary) teams on your floor. This is a true working lead role: you combine hands-on support work with guiding colleagues, monitoring quality and efficiency, and supporting performance and development.

You remain closely involved in daily practice and ensure continuity, clear agreements, and a consistent way of working. As a connecting link between assistants, lawyers, Partners, HR, and practice management, you contribute to high-quality support, strong collaboration, and the continuous development of the teams. Additionally, you are part of a team of Floor Leads. Together, you exchange experiences, brainstorm with one another, determine best practices, and organize exciting new initiatives.

As Floor Lead Business Support, you combine operational support with coordination and professional guidance. You:

• Perform daily secretarial duties and ensure continuity and high-quality support.
• Coordinate and guide assistants and monitor capacity, work distribution, priorities, and quality.
• Act as the first point of contact for assistants, lawyers, and other stakeholders.
• Coach assistants, support onboarding and development, and provide input for performance and development reviews.
• Identify and realize improvements in processes, collaboration, planning, and technology.
• Provide insight into workload, performance, and team dynamics to People Partners and HR.
• Support the teams on your floor with staffing, workload management, partner meetings, and team initiatives.

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You are an experienced assistant with natural leadership qualities, a coaching mindset, and strong organizational talent. You bring structure, overview, and connection to a dynamic working environment and gain energy from supporting and developing colleagues.

Furthermore, you recognize yourself in the following characteristics:

• Service-oriented, customer-oriented, and professional;
• Proactive;
• Discreet, accurate, and independent;
• Accessible and a true team player;
• Strong in organizing, planning, and coordinating;
• Interested in coaching, development, and process improvement;
• You communicate easily at different levels, possess excellent command of both Dutch and English, and have a good knowledge of Microsoft Office. Additionally, you have an affinity for technology and innovation.