Team Lead Business Support

• An exclusive onboarding box with unique items;

• Great company parties/-outings (view them on our LinkedIn or Facebook page);

• A market-conform salary with extensive secondary employment conditions;

• Company laptop and phone;

• Fresh fruit at work;

• Opportunity to follow training and courses in the context of personal development and/or job-related;

• Many growth opportunities within Uniphar Global Sourcing and the various entities;

• Lots of fun every day in an enthusiastic team with adventurous and razor-sharp colleagues.

• Cool company parties/outings (check them out on our LinkedIn or Facebook page);

• A competitive salary with extensive fringe benefits;

• Excellent pension scheme;

• Fresh fruit at work;

• Many career opportunities within the BModesto Group and the various entities;

Team Lead Business Support40 hours*English below*

As Team Lead Business Support, you are the connecting link between people, processes, and results. You lead the Business Support team and ensure that operational, logistical, and administrative processes run efficiently and smoothly. With your coaching attitude, organizational talent, and focus on continuous improvement, you contribute directly to the optimal availability of medicines. A versatile role in which you switch daily between team development, process optimization, and operational management.

As Team Lead Business Support, you are the connecting link between people, processes and results. You lead the Business Support team and ensure that operational, logistical and administrative processes run efficiently and smoothly. With your coaching approach, strong organisational skills and focus on continuous improvement, you directly contribute to ensuring the optimal availability of medicines. This is a diverse role in which you will continuously switch between team development, process optimisation and day-to-day operational management.

• Leads, coaches, and develops the Business Support team;

• Stimulating a customer-oriented, results-oriented, and collaborative working culture;

• Organizing and distributing daily activities to ensure continuity and quality of service;

• Conducting performance, progress, and development reviews;

• Promoting ownership, collaboration, and continuous improvement within the team;

• Ensuring correct, efficient, and timely execution of operational and administrative processes in support of Procurement and Export;

• Monitoring workload, priorities, and service levels, and identifying and resolving bottlenecks in a timely manner;

• Ensuring optimal support for the commercial departments;

• Coordinating transport activities and following up on shipments with the aim of ensuring delivery reliability and optimizing transport costs;

• Overseeing correct processing and control of incoming goods, including quantities, prices, batch numbers, and expiry dates;

• Coordinating deviations, complaints, and claims towards suppliers and overseeing correct handling;

• Maintaining contacts with logistics service providers and identifying opportunities for cost savings and process optimization;

• Monitoring processes surrounding supplier creation, item management, master data management, and inventory changes in the ERP system;

• Working together with Finance to ensure correct follow-up of payments, credit notes, and administrative settlement;

• Supporting the Export department with customer requests, customer creation, and operational follow-up;

• Initiating and implementing improvements in the areas of efficiency, process control, and collaboration between departments;

• Drafting and monitoring KPIs and reports for the benefit of the Director International Trade.

• Lead, coach and develop the Business Support team;

• Foster a customer-focused, results-oriented and collaborative working culture;

• Organise and allocate daily activities to ensure continuity and quality of service;

• Conduct performance reviews, progress meetings and development discussions;

• Promote ownership, collaboration and continuous improvement within the team;

• Ensure the accurate, efficient and timely execution of operational and administrative processes in support of Procurement and Export;

• Monitor workload, priorities and service levels, and proactively identify and resolve bottlenecks;

• Ensure optimal support for the commercial departments;

• Coordinate transport activities and follow up on shipments to ensure delivery reliability and optimise transport costs;

• Oversee the accurate processing and verification of incoming goods, including quantities, prices, batch numbers and expiry dates;

• Coordinate deviations, complaints and claims with suppliers and ensure their proper resolution;

• Maintain relationships with logistics service providers and identify opportunities for cost savings and process optimisation;

• Monitor processes related to supplier creation, item management, master data management and inventory transactions within the ERP system;

• Work closely with Finance to ensure the correct follow-up of payments, credit notes and administrative processes;

• Support the Export department with customer requests, customer creation and operational follow-up;

• Initiate and implement improvements in efficiency, process control and cross-functional collaboration;

• Develop and monitor KPIs and reports for the Director International Trade.