Absence Casemanager

• You have HBO/WO (Higher Professional/University) level of working and thinking, preferably supplemented with a completed education as a Casemanager Regie op Verzuim (CROV) or Register Casemanager (RCM).

• You have 4 to 7 years of experience as an internal or external casemanager, for example within an environment with an office and/or logistics/production.

• You possess excellent and up-to-date knowledge of the Gatekeeper Improvement Act and the Sickness Benefits Act (Ziektewet).

• You stand firm in your shoes, coach managers in taking their own responsibility, and dare to ask follow-up questions when facing resistance. You get all parties (managers, employees, occupational health service) moving towards the desired result.

• You understand the organization and effortlessly adapt your communication style, whether you are interacting strategically with management or practically and low-threshold on the work floor.

• You have a warm heart for the employee, but never lose sight of the organizational interest, the reintegration goals, and the legal frameworks. You manage strictly based on agreements and the employee's own responsibility.

• You recognize patterns in absenteeism data and translate these into concrete plans; in stalled files, you think creatively to quickly get situations back on track.

• You always maintain an overview of the absenteeism administration, are strict on legal deadlines, and know exactly what is happening with every long-term sick employee.

• You speak fluent Dutch; English is a plus.

• You are available for 32 hours per week.

What we offer

• Working at a B Corp certified company, where you get the chance to make your mark on the European food system.

• 27 vacation days to rest and recharge.

• An extra day off per year to commit to volunteer work and do something good.

• Attention to your mental health with online guidance from certified psychologists via OpenUp.

• For later, a perfect pension via BPFL.

• Every month food for thought, with workshops and talks via the Crisp University.

• Regular tastings or workshops at the office or at one of our suppliers, to see how our tastiest products are made—and of course, to taste them too.

• A comprehensive, organized lunch at the office every day.

• Enthusiastic, smart colleagues and time to get to know each other during sports, events, and tastings.

• And... a significant discount on your Crisp groceries, because of course you want to eat well at home too.

At Crisp, we have a mission: to make food with more flavor accessible to everyone. This can only happen if all our colleagues are healthy and enjoy their work. As an Absence Casemanager, you ensure that we maintain control over absenteeism. You guide managers and employees through absenteeism issues, monitor the progress of files, and ensure that we fully comply with the Gatekeeper Improvement Act (Wet verbetering poortwachter).

What you will do

• You are the owner of the absenteeism policy within Crisp. You develop, implement, and improve a clear and effective absenteeism and reintegration policy for both the office and Operations. Additionally, you initiate prevention and vitality projects to reduce absenteeism across the entire organization.

• You take charge of reintegration trajectories within Track 1 and Track 2 and monitor all legal deadlines from the Gatekeeper Improvement Act, including the Problem Analysis, the Plan of Approach, the First-Year Evaluation, and the WIA application. In this way, you limit legal and financial risks, such as wage sanctions from the UWV.

• You coach and advise managers during absenteeism, frequent absenteeism, and threshold conversations, and you organize periodic progress and sparring sessions. Within Crisp, you are the primary point of contact and the subject matter expert in the field of absenteeism, reintegration, and incapacity for work.

• You maintain close contact with the company doctor and occupational health service, schedule consultations, and coordinate on complex cases where necessary. Additionally, you monitor the quality of cooperation with external parties, such as the occupational health service, labor experts, and the UWV.

• You conduct low-threshold progress and reintegration conversations with sick and recovering colleagues. You contribute ideas for practical solutions that support returning to work and advise managers on appropriate adjustments in, for example, tasks, hours, or the workplace.

• You analyze absenteeism data, such as reporting frequency, average duration of absence, and trends, and translate these into concrete action plans and clear management information for HR and management. Based on this, you set up preventive initiatives, such as training, PMOs/PAGOs, and vitality programs.

• You utilize relevant financial schemes, such as the no-risk policy, LKV, and Sickness Benefits Act (Ziektewet) benefits, to limit absenteeism costs wherever possible. You check invoices from external parties.

• You ensure watertight file construction and for registration and communication regarding absenteeism that comply with applicable privacy legislation.

• You execute actions from the RI&E (Risk Inventory and Evaluation), monitor their progress, and take responsibility for drafting and further developing the occupational health policy.

This is you