Employee Relations & Absence Specialist

• A market-conform salary based on your relevant work experience.
• 8% holiday allowance and an annual bonus worth one week's salary.
• A travel allowance of up to € 17.60 per day.
• A discount card for HMSHost locations.
• A dynamic working environment at Schiphol, where no two days are the same.
• Space to further develop yourself and grow within HMSHost and Avolta.

National responsibility | People & Culture | Full-time

Help build a healthy, engaged, and future-proof organization

At HMSHost Netherlands, part of Avolta, we provide the catering experience daily at busy locations such as Schiphol Airport, Rotterdam The Hague Airport, and in the shopping malls Designer Outlet Roermond, Amsterdam The Style Outlet, and Hoog Catharijne. We are looking for an experienced Employee Relations & Absence Specialist who will become our expert in the field of complex absenteeism issues, labor relations, and sustainable employability.

In this role, you will help managers and People & Culture colleagues to effectively tackle absenteeism and labor relation issues. You will advise on complex cases, develop policies and processes, and ensure that the organization increasingly shifts from reactive case management to prevention, sustainable employability, and wellbeing. You will report to the Head of P&C Operations, ER & Wellbeing.

As an Employee Relations & Absence Specialist, you are the substantive point of contact for complex labor relations and absenteeism issues.

You are responsible for:

• Advising and guiding complex absenteeism, disciplinary, and labor relation cases.
• Acting as a local Avolta Compliance Ambassador and carefully conducting investigations into reports via Avolta Open Line.
• Acting as an escalation point for managers and P&C Business Partners.
• Guiding conflict, performance, and policy-related issues.
• Monitoring a consistent and legally sound approach.
• Coaching managers so that they can handle regular cases independently.

Additionally, you play an important role in further developing the absenteeism approach and strengthening sustainable employability within the organization.

You are responsible for:

• Advising on complex long-term absenteeism trajectories.
• Guiding files regarding UWV, Wet Verbetering Poortwachter (Gatekeeper Improvement Act), and WGA.
• Managing the Health Services Portfolio and external health service providers.
• Stimulating sustainable employability and prevention.
• Advising on wellbeing and vitality initiatives.
• Ensuring compliance with relevant laws and regulations.

You translate laws and regulations into practical and future-proof solutions for the organization.

You are responsible for:

• Developing and maintaining absenteeism and employee relations policies.
• Drafting guidelines and work instructions.
• Standardizing and simplifying processes and correspondence.
• Identifying future developments in the field of labor law and absenteeism.
• Monitoring file quality and legal risks.
• Contributing to the further professionalization of Employee Relations & Absence expertise within HMSHost by Avolta.
• Monitoring the correct application of laws and regulations.
• Open Line cases: positioning and collaboration with the Open Line.

You use data and insights to make trends visible and implement structural improvements.

You are responsible for:

• Analyzing absenteeism, employee relations, and compliance data.
• Identifying trends, risks, and structural bottlenecks.
• Supporting dashboards, reports, and KPI monitoring.
• Advising on improvement measures based on data and insights.
• Contributing to the roadmap for Employee Relations, Absenteeism, and Wellbeing.

You work closely with colleagues within People & Culture, Operations, and Compliance, both locally and within the international Avolta group. Additionally, you maintain relationships with local occupational physicians, occupational health services, reintegration partners, UWV, insurers, and legal advisors.

You are a strong and expert interlocutor who knows how to translate complex labor law and absenteeism issues into practical solutions for managers and employees.

In this role, you combine labor law, absenteeism expertise, policy development, and stakeholder management. You not only help the organization with complex issues of today but also help build a future-proof approach to sustainable employability, wellbeing, and employee relations. As a result, you have a direct influence on employees, managers, and the performance of the organization as a whole.