HR BP - Workplace Solutions Specialist

As a Workplace Solutions Specialist, you will ensure appropriate and timely solutions for complex HR issues and escalated employee cases. You will work closely with HR Business Partners, Legal, and other HR teams and advise on various topics, such as terms of employment, labor law, employee relations, and performance management. With your knowledge and meticulous approach, you will contribute to a consistent, integral, and people-oriented handling of complex situations.

Hours: 32-40

Location: Utrecht / hybrid

Experience level: Medior/Senior

As a Workplace Solutions Specialist, you will handle and guide complex and escalated HR issues. You will analyze available information, map out potential risks, and arrive at an appropriate solution or advice in a timely manner. In doing so, you will be an important sparring partner for Senior HR Business Partners and HR Business Partners regarding complex cases involving, among other things, probation periods, dismissal, reorganizations, complaints, settlement agreements, and legal procedures. You will work closely with Legal in this regard and ensure that all relevant information and documentation is carefully prepared and recorded.

Additionally, you will support Ethics & Compliance Officers in investigations into cases reported via SpeakUp. You will investigate the underlying cause of an issue and draw up a plan to resolve it carefully and effectively. Where appropriate, you will stimulate mediation and work together with other HR teams, the business, and employees. In addition to handling individual cases, you will contribute to compliance within the organization. You will assess and update training for managers, local employment agreements, policies, and HR processes, taking best practices and relevant laws and regulations into account. You will stay informed about developments within labor law and ensure that solutions and processes align with them. You will also support the handling of formal labor law disputes.

You are a meticulous HR professional who feels comfortable in an environment where different interests converge. You can analyze complex information, distinguish between main and secondary issues, and provide clear advice on appropriate next steps. In doing so, you enjoy collaborating with various stakeholders and know how to communicate clearly and professionally even in sensitive situations. Additionally, you have:

• A completed bachelor's degree (A degree related to labor law is a plus).
• Good knowledge of HR policy, labor law, and relevant laws and regulations.
• Strong communication skills and the ability to collaborate effectively with various stakeholders.
• A meticulous way of working and an eye for detail.
• The ability to critically analyze complex situations and arrive at appropriate solutions.
• Skills in the area of conflict management and guiding sensitive employee cases.
• Good business insight and the ability to view HR issues from both the perspective of the employee and the organization.

* These criteria provide an indication of the profile we are looking for. If you do not meet all the criteria but believe this is the right function for you, we cordially invite you to apply or get in touch anyway.

As a Workplace Solutions Specialist, you will work in an HR environment where collaboration is central. You will work closely with Senior HR Business Partners, HR Business Partners, Legal, Ethics & Compliance, and various other HR teams. Together, you will ensure that complex employee issues are handled carefully, consistently, and in accordance with applicable policies and laws and regulations. You will deal with diverse HR issues and various stakeholders within the organization. This gives you the opportunity to further develop your expertise in the field of employee relations, labor law, and complex casework, while simultaneously making a visible contribution to a good employee experience.

Curious about the culture, way of working and career opportunities within Capgemini? During our events, you will meet colleagues, hear about their personal experiences and get a look behind the scenes. Check our events page for an overview of upcoming events in Utrecht Leidsche Rijn.

Want to know more about the role, the team, or the possibilities? Dave would love to tell you more about it.

• Dave Michel
• dave.michel@capgemini.com

To ensure safety and integrity within our organization, a background check is part of the onboarding process.

Capgemini is a global partner in business and technological transformation, driven by AI, that delivers demonstrable business value. With the power of AI, generative AI, cloud, data, and technology, we help organizations realize their digital and sustainable ambitions. Thanks to our expertise, our end-to-end services and solutions, supported by deep sector knowledge and a strong partner ecosystem, together with more than 420,000 colleagues worldwide, we create solutions that lead to lasting value and tangible impact. Make it real | www.capgemini.com