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Engagement Manager

Hybrid in Utrecht·Added yesterday (last checked 13 Nov)

Capgemini

373 open roles

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Our summary

Work mode: Hybrid, Utrecht

Skills

Nice to have

Requirements

What we're looking for

Proven experience leading multiple agile teams in large-scale transformation programs.
Strong stakeholder and relationship management skills.
Experience with hybrid delivery models and distributed teams.
Strong understanding of Agile delivery and software development practices.

Nice to have

CRM transformation experience.
Knowledge of Salesforce and MuleSoft environments.
Experience in Banking or Financial Services.
Dutch language

The role

Role: Engagement Manager

Role Purpose
The Engagement Manager is responsible for the successful delivery of a CRM Transformation Program consisting of eight agile teams operating in a hybrid onsite/offshore model. The role focuses on stakeholder engagement, delivery leadership, and building high-performing teams while ensuring alignment between business and technology.

What you'll do

Lead, Drive and coordinate delivery across 8 agile teams.
Act as the primary link between Product Owners, Business Analysts, Architects, Program Management, and delivery teams.
Drive collaboration and alignment across onsite and offshore teams.
Create and foster high-performing teams through coaching, mentoring, and continuous improvement.
Manage program risks, dependencies, escalations, and delivery performance.
Ensure effective governance, planning, reporting, and stakeholder communication.
Support release planning, testing, deployment, and business readiness activities.
Promote a strong "One Team" culture across all delivery locations.

Success Profile

A people-centric leader who excels at connecting business and technology, creating high-performing teams, and ensuring successful delivery in a complex stakeholder environment. CRM, Salesforce, and MuleSoft knowledge are desirable but not mandatory.

Hiring process

1 interview

Submitting your application takes 3 to 5 minutes (name, contact details, CV and optional cover letter).
When you accept the offer you receive a pre-boarding plan and an invitation to the monthly RISE welcome event.

About Capgemini

Capgemini is a global leader in consulting, technology services and digital transformation, offering an array of integrated services that combine technology with deep sector expertise. The group describes itself as a global leader in business and technology transformation, powered by AI, and serves industries including aerospace and defense, banking and capital markets, consumer products, energy and utilities, healthcare, insurance, manufacturing, public sector, retail and telecoms.

Its portfolio of brands includes Capgemini Invent, its powerhouse of innovation, design and transformation, Capgemini Engineering, which helps the world's largest innovators engineer the products and services of tomorrow, as well as frog and Sogeti. Its services span cloud, cybersecurity, data and artificial intelligence, digital sovereignty, enterprise management, intelligent industry and sustainable business.

Industry: IT Consulting
Employees: 350,000

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