Administrative Assistant Outpatient Clinic MKA

As an administrative assistant at the MKA outpatient clinic, you are a linchpin in the specialist care we provide. You have an important and varied role within the team, in which you are the face of the reception desk, the planner of many diverse consultation hours, and the go-to person for patients, doctors, and referrers. To do this well, you must possess many qualities, but in return, you will have an incredibly fun job! Your daily activities consist of:

• receiving patients at the reception desk and in the waiting room;
• scheduling appointments for patients;
• adequate handling of incoming telephone traffic, mail, and email;
• managing worklists in which all appointments to be scheduled can be found.

What do you bring?

• Minimum MBO diploma level 4 and preferably experience in a similar position.
• Good command of the Dutch and English languages.
• Good command of MS Office (Outlook, Word, and Excel). Experience with other digital applications, including Epic, is a plus.
• Representative, hospitable, and service-oriented.
• Stress resistance and flexibility: You switch easily between different tasks and maintain an overview, even in busy and challenging work environments. You remain calm and efficient while responding quickly to changes and priorities.
• You think actively along within the team and help your colleagues when necessary. This contributes to smooth cooperation. Additionally, you come up with practical solutions when there are challenges in the department.

What do we offer you?

• A one-year contract with a view to permanent employment.
• Classification in salary scale 5: €2,744 to €3,636 gross for a full-time employment (depending on education and experience). Additionally, you receive an 8.3% year-end bonus. Calculate your net salary here.
• Vacation hours: 194.4 hours per year for a full-time employment and the possibility to save up hours.
• 100% public transport reimbursement. Do you come by walking, cycling, or by car? Then you will receive a reimbursement of €0.21 per km (for the car, a maximum of 40 km one way applies).
• Do you come by bike? Make use of our good bicycle scheme.
• Pension accrual at ABP, of which we pay 70% of the premium.
• Free and unlimited access to training courses, including GoodHabitz, in our learning environment.
• An active staff association and a Young Amsterdam UMC association, both of which organize fun (sporty) activities and events.