Service Supervisor in the Netherlands

• A challenging and varied position within an enthusiastic and professional team.

• Working in a modern, renovated 4**** plus hotel with beautiful facilities.

• Flexible working hours, both full-time and part-time possible.

• A market-conform salary with excellent secondary employment conditions.

• Staff discounts, including overnight stays from €75,- including breakfast for 2 persons.

• Access to the Valk Benefits program with exclusive discounts.

• Travel allowance according to regulations and 25 vacation days per year with full-time employment.

• Room for personal development through various trainings and courses.

• Working within a family business where job satisfaction and hospitality are central.

Are you hospitable, versatile, and a born leader who loves to manage a dynamic team?

Then this is your chance to be part of the enthusiastic team at Van der Valk Hotel Volendam!

As Service Supervisor, you will lead the service team and ensure flawless service.

You plan and coordinate the team, actively work on the floor, and serve as the point of contact for your colleagues.

With your energy and eye for detail, you ensure that every guest receives a top-tier experience.

• Creating work schedules in consultation with the operations manager.

• Assigning tasks and ensuring the proper preparation of the team.

• Monitoring the quality of service and compliance with regulations such as HACCP.

• Guiding employees in the areas of hospitality and service.

• Proactively assisting in service to optimize service and stimulate upselling.

• Checking and accounting for the cash register and minimizing cash discrepancies.

• Providing a warm welcome and professional advice regarding drinks and the menu.

• Accurately taking and communicating orders to the kitchen and bar.

• You see what the guest needs and proactively offer extra service.

• Strictly adhering to hygiene regulations and guaranteeing a safe working environment.

• Guiding new employees.

• Preparing and conducting performance and appraisal interviews.

• Motivating the team.

• Identifying and resolving bottlenecks within the team and work processes.

• Collaborating to improve the restaurant component of the hotel.

Functie-eisen

Will you become our new Service Supervisor? Apply quickly and help us provide the best service together!